Entry-Level Frontline Operations Leader: Shift Manager

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Monterrey; On-site; MXN 250,000 - 420,000; Full time

Job summary

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.

is seeking a Shift Manager to lead a large, diverse team and ensure our operation keeps pace with demand. This hands-on role focuses on safety, productivity, and customer-centric execution across shifts at an Amazon operations site. You will analyze data, coach team members, and partner with engineers and other managers to implement improvements that sustain high-quality performance and timely delivery.

Qualifications

• High school diploma is required.
• 1+ years of leadership experience in a retail, distribution or similar environment.
• Fluent in Spanish (speaking, reading, writing).

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyze and implement corrective actions to ensure quality and productivity targets are met across shifts.
• Support and lead a team and handle administrative tasks while building a strong team culture.
• Analyze performance and propose process improvements to optimize operations and customer service.
• Promote best practices and continuous improvements across the team in health, safety and productivity.
• Collaborate with other managers to standardize shift processes.

Skills

Leadership experience

Spanish language

Education

High school diploma

Job description

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.

is seeking a Shift Manager to lead a large, diverse team and ensure our operation keeps pace with demand. This hands-on role focuses on safety, productivity, and customer-centric execution across shifts at an Amazon operations site. You will analyze data, coach team members, and partner with engineers and other managers to implement improvements that sustain high-quality performance and timely delivery.