End-User & Collaboration Solutions Engineer

Hewlett Packard Enterprise; Las Fuentes; Presencial; MXN 1.407.000 - 2.166.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Parental leave

Paid holidays

Vacation and sick leave

Descripción de la vacante

Hewlett Packard Enterprise seeks a capable IT professional to research, design, and develop operational support services for business applications and information systems, aligning with IT process methodology.

The role collaborates with IT technical teams, may lead small teams, deploys infrastructure or services under guidance, and focuses on supporting and maintaining applications and infrastructure while addressing complex issues.

Formación

• Four-year or graduate degree in information systems, computer science, or related discipline.
• Typically 4–7 years in project management or IT production support, or 3–5 years with advanced degree.

Responsabilidades

• Deploys moderate-complexity infrastructure, applications, or services per guidance.
• Researches, designs, and develops operational support services for applications and information systems.
• Identifies and prioritizes support services based on business criticality.
• Leads a small team of support engineers or applications specialists when required.
• Analyzes requirements, configures software, implements infrastructure solutions, tests, and maintains systems.
• Acts as incident lifecycle coordinator or service delivery lead for complex issues.

Conocimientos

Active Directory

Agile Methodology

Amazon Web Services

Automation

Computer Science

DevOps

IT Infrastructure

Microsoft Azure

Operating Systems

Python

Scripting

SQL

System Administration

Systems Engineering

Virtualization

Windows PowerShell

Windows Servers

Educación

Four-year or Graduate Degree in Information Systems, Computer Science, or related discipline

Descripción del empleo

Hewlett Packard Enterprise seeks a capable IT professional to research, design, and develop operational support services for business applications and information systems, aligning with IT process methodology.

The role collaborates with IT technical teams, may lead small teams, deploys infrastructure or services under guidance, and focuses on supporting and maintaining applications and infrastructure while addressing complex issues.