Emerging Products Content Strategist for Trailhead

Enboarder; Ciudad de México; On-site; MXN 900,000 - 1,200,000; Full time

Benefits offered by this job

Well-being reimbursement

Parental leave

Fertility benefits

On-demand learning/training through <i

Job summary

Salesforce's Trailhead team is hiring a Content Strategist for Emerging Products to define learning strategy for new product innovations before GA. You will embed with product and PPM teams to understand product architectures, identify learner needs, and shape content plans that ensure day-one readiness and accuracy for learners across admins, developers, architects, and employees.

As AI tools increasingly draw on Trailhead content, you will build scalable content architectures and playbooks,

Qualifications

• 4+ years in content strategy, instructional design, or content development in a tech or enterprise learning environment.
• Ability to turn complex technical concepts into learner-centered content for multiple audiences.
• Experience partnering with product or engineering teams to build content plans aligned with product cycles.
• Strong cross-functional skills and ability to build relationships with product, PMM, and learning teams.
• Familiarity with content frameworks, scalable content architecture, and reusable program design.

Responsibilities

• Define the learning strategy for emerging Salesforce products before GA.
• Embed with product and engineering teams to understand architectures and learner needs.
• Ensure day-one learning content is accurate and ready for launch.
• Translate complex tech into learner-centered content for admins, developers, architects, and employees.
• Build reusable frameworks and playbooks to speed up publishing as products enter the portfolio.
• Define content structure and quality standards for AI agents and MCP-driven experiences.

Skills

Content strategy

Instructional design

Cross-functional collaboration

Product/engineering partnership

Audience mapping

Job description

Salesforce's Trailhead team is hiring a Content Strategist for Emerging Products to define learning strategy for new product innovations before GA. You will embed with product and PPM teams to understand product architectures, identify learner needs, and shape content plans that ensure day-one readiness and accuracy for learners across admins, developers, architects, and employees.

As AI tools increasingly draw on Trailhead content, you will build scalable content architectures and playbooks,