Elite Luxury Butler for VIP Suites

Silversea; Baja California Sur; On-site; MXN 1,108,000 - 1,662,000; Full time

Job summary

Silversea is seeking a professional Butler to deliver personalized ultra-luxury in-suite service for our discerning guests aboard our vessels in Baja California Sur. You will prepare and maintain guest suites, coordinate in-suite dining, amenities, and special requests to a flawless standard.

Minimum 2 years in luxury guest-facing roles, fluent English, and additional language skills are required, along with a luxury service certification.

Qualifications

• Minimum 2 years Butler/guest-facing services in luxury environment.
• Excellent fluent English (verbal and written). Conversational in additional languages such as German, Portuguese, French, Italian, Spanish, Mandarin, Chinese, Japanese, Russian, Arabic.
• Professional butler or luxury service certification such as The International Butler Academy is required.
• Strong emotional intelligence with resourceful thinking and conflict resolution, knowledge of food and beverages and ability to confidently speak on and serve such items.
• Comprehensive understanding of ultra-luxury hospitality standards and bespoke guest service delivery.
• Mastery of formal dining etiquette, silver service and in-suite fine dining presentation.
• Deep understanding of VIP, celebrity, and high-net-worth guest expectations.

Responsibilities

• Deliver personalized Butler service by preparing and maintaining guest suites according to preferences and company standards
• Fully knowledgeable of the in-suite services, food and beverages, basic etiquette, amenities, functions, and systems
• Coordinate and provide in-suite services including dining, amenities, housekeeping support, laundry, packing/unpacking, shoeshine and any other special requests
• Maintain accurate guest history records and communicate effectively with supervisors and other departments ensuring prompt recovery
• Assist in booking reservations for restaurants, spa, shore excursions and private tours as required.
• Maintain cleanliness, organization, inventory, and public health compliance in suites, pantries, and assigned areas

Skills

Butler/guest facing services

Fluent English

Additional languages

Emotional intelligence

Conflict resolution

F&B knowledge

Luxury hospitality standards

Formal dining etiquette

Silver service

In-suite fine dining

VIP/high-net-worth guest understanding

Education

The International Butler Academy certification

Job description

Silversea is seeking a professional Butler to deliver personalized ultra-luxury in-suite service for our discerning guests aboard our vessels in Baja California Sur. You will prepare and maintain guest suites, coordinate in-suite dining, amenities, and special requests to a flawless standard.

Minimum 2 years in luxury guest-facing roles, fluent English, and additional language skills are required, along with a luxury service certification.