El Sales Support Retail With Fluent English-Electrification

Abb; México; Híbrido; MXN 240.000 - 480.000; Jornada completa

Descripción de la vacante

ABB in Mexico is hiring a Sales Support professional to back the US-focused sales organization. You’ll support the proposal process, prepare product descriptions and costs, and ensure final documentation under a hybrid work model.

The role requires 2–3 years in sales support, proficiency in SAP, Salesforce and Microsoft tools, and a degree in Business, Administration or Engeneering. Strong English communication is a must.

Formación

• 2–3 years in Sales Support role.
• Proficient in SAP, Salesforce and Microsoft tools.
• Degree in Business, Administration or Engeneering.
• Fluent English communication.

Responsabilidades

• Review and process Cash App outputs for accurate categorization.
• Validate transactions via customer portals and enhance records.
• Identify open AR items, unapplied credits, and overdue balances.
• Create workflows for clearing disputes related to retail accounts.
• Identify process gaps and bottlenecks across workflows.
• Recommend and support process improvement initiatives.

Conocimientos

Sales Support Experience

Educación

Degree in Business, Administration or Engeneering

Herramientas

SAP

Salesforce

Microsoft tools

Descripción del empleo

Your role and responsibilities

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: EL Sales Support Manager - Commercial Operations __ In this role, you will have the opportunity to support the assigned Sales organization EL / Retail and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. The work model for the role is: #L-Hybrid

This role is based in Mexico and supports the Marketing and Sales Organization in the US. You will be mainly accountable for:

• Review and process Cash App output files to ensure accurate categorization prior to routing them to the appropriate processing teams.
• Leverage customer portals to validate transaction categorization and enhance records with additional details as needed.
• Proactively identify open AR items, unapplied credits, and overdue balances to support account reconciliation efforts.
• Create workflows for clearing disputes realted to retail accounts.
• Identify process gaps, handoff risks, and operational bottlenecks across workflows.
• Recommend and support process improvement initiatives to enhance efficiency and accuracy.

Qualifications for the role

• You have 2-3 years of experience in Sales Support Role
• Possess an enhanced knowledge of SAP, Salesforce, Microsoft tools.
• Degree in Business, Administration or Engeneering
• You are at ease communicating in English

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.