Ejecutivo de Relaciones con Clientes - Híbrido

Placements24; Hermosillo; Hybrid; MXN 335,000 - 469,000; Full time

Benefits offered by this job

Competitive salary package

Hybrid work model

Health insurance

Professional development opportunities

Team collaboration and growth

Job summary

Placements24 in Hermosillo, Sonora seeks a proactive Executive for Client Relationships to join our team. This hybrid role combines remote work with in-office engagement to balance flexibility with collaboration and client focus.

You will manage client accounts, resolve issues, and identify growth opportunities while working closely with sales and support teams. Strong Spanish communication and CRM skills are essential, along with a customer-centric mindset.

Qualifications

• Proven experience in client relationship management or account management.
• Excellent verbal and written communication in Spanish.
• Strong interpersonal and negotiation skills.
• Proficiency in CRM software and account management tools.
• Ability to work independently and in a hybrid environment.
• Bachelor's degree in Business Administration, Marketing, or related field preferred.
• On-site work requirement in Hermosillo, Sonora.
• Strategic thinker with problem-solving abilities.
• Professional demeanor and client-centric mindset.

Responsibilities

• Develop and nurture strong, long-lasting relationships.
• Serve as the primary liaison between clients and internal teams.
• Understand client needs and provide tailored solutions and support.
• Identify opportunities to enhance client satisfaction and retention.
• Manage client accounts, ensuring contractual obligations are met.
• Resolve client issues and complaints promptly.
• Collaborate with sales and support teams for a seamless client experience.
• Participate in client meetings and presentations, remote or in-office.
• Track client engagement and provide regular reports to management.

Skills

Client relationship management

Account management

Spanish communication

Education

Bachelor's degree in Business Administration or Marketing

Tools

CRM software

Account management tools

Job description

Placements24 in Hermosillo, Sonora seeks a proactive Executive for Client Relationships to join our team. This hybrid role combines remote work with in-office engagement to balance flexibility with collaboration and client focus.

You will manage client accounts, resolve issues, and identify growth opportunities while working closely with sales and support teams. Strong Spanish communication and CRM skills are essential, along with a customer-centric mindset.