Ejecutivo De Cuenta

Hsbc Global Services Limited; Ticul; Remote; MXN 600,000 - 900,000; Full time

Job summary

Hsbc Global Services Limited is seeking an experienced Strategic Account Executive to join its fully remote team. This remote-first role focuses on managing and growing high-value enterprise accounts from home office locations.

The successful candidate will nurture relationships, understand client objectives, demonstrate ROI, and identify upsell opportunities, driving retention and strategic growth across accounts.

Responsibilities

• Manage and grow a portfolio of strategic enterprise accounts, serving as the primary point of contact.
• Develop and execute account plans to achieve sales growth, retention, and client satisfaction objectives.
• Conduct regular business reviews with clients to assess their needs, demonstrate ROI, and identify upsell/cross-sell opportunities.
• Build and maintain strong, trusted relationships with key stakeholders at all levels within client organizations.

Job description

About the Role

Our client, a global leader in SaaS solutions, is seeking a highly motivated and experienced Ejecutivo de Cuentas Estratégicas to join their fully remote team. This role is perfect for a driven professional looking to manage and grow high-value client accounts from the comfort of their home office. Based remotely, you will be responsible for nurturing strong relationships with key enterprise clients, understanding their business objectives, and ensuring they maximize the value derived from our client's innovative software. Your primary focus will be on client retention, upselling, and identifying opportunities for strategic growth within existing accounts. This is a unique opportunity to be part of a forward-thinking company that embraces a remote-first culture, offering unparalleled flexibility and the chance to impact business on a significant scale, regardless of your physical location. The ideal candidate thrives in an autonomous environment and excels at strategic client engagement.

Key Responsibilities

• Manage and grow a portfolio of strategic enterprise accounts, serving as the primary point of contact.
• Develop and execute account plans to achieve sales growth, retention, and client satisfaction objectives.
• Conduct regular business reviews with clients to assess their needs, demonstrate ROI, and identify upsell/cross-sell opportunities.
• Build and maintain strong, trusted relationships with key stakeholders at all levels within client organizations.