Dispatch Representative | Nighshift | Up to $24,500

Rapido Solutions Group; Región Centro; On-site; MXN 15,000 - 25,000; Full time

Benefits offered by this job

Punctuality bonus

Savings fund

Job summary

Rapido Solutions Group, operating from Guadalajara and León, seeks a Dispatch Representative to coordinate freight movements and carrier relations. You will manage day-to-day logistics operations and ensure shipments stay on schedule, communicating effectively with partners and customers.

The role requires strong organizational skills, the ability to multitask in a fast-paced environment, and a proactive approach to problem-solving.

Qualifications

• 1–3 years of dispatching or logistics coordination experience.
• Strong Freight operations knowledge and carrier networks.
• Proficient with TMS and MS Office.
• Excellent communication and organizational skills.
• Able to multitask in a fast-paced environment.

Responsibilities

• Load Management: Build, schedule, and manage freight loads.
• Tracking & Tracing: Monitor shipments in real time and address delays.
• Carrier Operations: Coordinate dispatch and carrier execution.
• Load Planning: Identify lanes to maximize efficiency and reduce costs.
• Carrier Sales & Relationship Management: Negotiate rates and build partnerships.
• Problem Resolution: Troubleshoot operational challenges.
• Data & Reporting: Maintain shipment records and performance metrics.

Skills

Dispatching experience

Freight operations knowledge

TMS proficiency

MS Office

Communication skills

Organizational skills

Tools

TMS software

Microsoft Office

Job description

Dispatch Representative | Nighshift | Up to $24,500

At Rapido Solutions Group, we connect fast-growing U.S. companies with top global talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.

We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.

• Wednesday to Sunday23:00-08:00
• Monday to Friday 23:00-08:00

$500 MXN punctuality bonus

• 4% Savings fund

The Dispatcher will be responsible for coordinating freight movements, managing carrier relationships, and ensuring smooth day-to-day logistics operations. This role requires strong organizational skills, the ability to multitask in a fast-paced environment, and excellent communication to keep shipments on schedule and customers satisfied.

Key Responsibilities

• Load Management: Build, schedule, and manage freight loads across various carriers.
• Tracking & Tracing: Monitor shipments in real time, proactively addressing any delays or issues.
• Carrier Operations: Coordinate dispatch activities, including assigning loads to carriers and overseeing execution.
• Load Planning: Identify optimal lanes and locations for booking loads to maximize efficiency and reduce costs.
• Carrier Sales & Relationship Management: Negotiate rates, build long-term partnerships, and maintain positive relationships with carrier partners.
• Problem Resolution: Troubleshoot operational challenges to ensure service commitments are met.
• Data & Reporting: Maintain accurate records of shipments, performance metrics, and carrier activity.

Qualifications

• 1–3 years of experience in dispatching, carrier operations, or logistics coordination (preferred).
• Strong understanding of freight operations, carrier networks, and load booking.
• Proficient in transportation management systems (TMS) and Microsoft Office Suite.
• Excellent communication, negotiation, and organizational skills.
• Ability to work in a fast-paced environment and make quick, informed decisions.