Carrier Dispatch & Logistics Specialist (Dayshift)

Rapido Solutions Group; Región Centro; On-site; MXN 180,000 - 240,000; Full time

Benefits offered by this job

4% Savings Fund

Punctuality bonus 500 MXN

Evening/weekend shift bonuses

Training period 3–4 weeks

Job summary

Rapido Solutions Group, based in Guadalajara and León, connects U.S. companies with top global logistics talent in Mexico. This role sources qualified carrier capacity, negotiates rates, and directly dispatches vehicle transportation orders, maintaining shipment visibility from pickup to delivery.

You will expand the Montway carrier network, manage carrier onboarding, and ensure accurate CRM data in Salesforce, with training and opportunities for growth in a dynamic team.

Qualifications

• Experience in freight dispatch or related operations.
• Comfortable outbound calls and negotiations with U.S. carriers.
• Professional English communication; strong computer skills.

Responsibilities

• Dispatch haulers and negotiate rates for shipments.
• Source and onboard carriers using Mondrian, internal systems, and load boards.
• Verify order details and carrier readiness.
• Maintain shipment visibility in real time and inform accounts.
• Resolve issues related to COI, BOL, or claims.
• Audit order history and monitor aging shipments.
• Keep Salesforce and records accurate and current.

Skills

Carrier sourcing

Negotiation

Outbound calls

Transportation knowledge

Multi-tasking

Customer service

Salesforce proficiency

Tools

Salesforce

Mondrian

Super Dispatch

Load boards

Job description

Rapido Solutions Group, based in Guadalajara and León, connects U.S. companies with top global logistics talent in Mexico. This role sources qualified carrier capacity, negotiates rates, and directly dispatches vehicle transportation orders, maintaining shipment visibility from pickup to delivery.

You will expand the Montway carrier network, manage carrier onboarding, and ensure accurate CRM data in Salesforce, with training and opportunities for growth in a dynamic team.