Dispatch & Carrier Ops Specialist — Real-Time Logistics

Rapido Solutions Group; Región Centro; Híbrido; MXN 279.000 - 469.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

$500 MXN punctuality bonus

Descripción de la vacante

Rapido Solutions Group, based in Guadalajara and León, connects fast-growing U.S. companies with top global talent in the logistics sector.

The Dispatcher will coordinate freight movements, manage carrier relationships, and oversee day-to-day operations to keep shipments on schedule and customers satisfied, fostering growth in a dynamic workplace. The role requires strong organization, multitasking, and excellent communication.

Formación

• 1–3 years of dispatching, carrier operations, or logistics coordination (preferred).
• Strong understanding of freight operations and load booking.
• Proficient in TMS and MS Office.
• Excellent communication, negotiation, and organizational skills.
• Ability to work in a fast-paced environment and make quick, informed decisions.

Responsabilidades

• Load management: Build, schedule, and manage freight loads across various carriers.
• Tracking and tracing: Monitor shipments in real time, proactively addressing any delays or issues.
• Carrier operations: Coordinate dispatch activities, including assigning loads to carriers and overseeing execution.
• Load planning: Identify optimal lanes and locations for booking loads to maximize efficiency and reduce costs.
• Carrier sales and relationship management: Negotiate rates, build long-term partnerships, and maintain positive relationships with carrier partners.
• Problem resolution: Troubleshoot operational challenges to ensure service commitments are met.
• Data and reporting: Maintain accurate records of shipments, performance metrics, and carrier activity.

Conocimientos

Load management

Tracking & tracing

Carrier operations

Load planning

Carrier sales & relationship mgmt

Problem resolution

Data & reporting

Herramientas

TMS

MS Office

Descripción del empleo

Rapido Solutions Group, based in Guadalajara and León, connects fast-growing U.S. companies with top global talent in the logistics sector.

The Dispatcher will coordinate freight movements, manage carrier relationships, and oversee day-to-day operations to keep shipments on schedule and customers satisfied, fostering growth in a dynamic workplace. The role requires strong organization, multitasking, and excellent communication.