Carrier Operations Specialist - Global Freight

Rapido Solutions Group; Región Centro; Presencial; MXN 201.000 - 312.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Punctuality bonus

Descripción de la vacante

Rapido Solutions Group is seeking a logistics-oriented professional to support carrier relations and load dispatch from our Guadalajara/León operations. You will manage communications with carriers, keep the TMS updated, and ensure timely documentation and tracking through the shipment life cycle.

The role emphasizes teamwork, proactive problem-solving, and strong written/verbal communication to meet customer deadlines and drive process improvements within a fast-paced logistics environment.

Formación

• Prefer college degree or 1 year of applicable carrier sales / freight brokerage / transportation and logistics experience.
• Excellent written and verbal communication skills.
• Ability to prioritize, multitask and problem solve.
• Proactivity; highly motivated and driven.

Responsabilidades

• Foster positive carrier relationships operationally by working with carriers booked on loads by Carrier Sales.
• Dispatch drivers and track and trace loads through life-cycle of shipment ensuring that customer deadlines are met.
• Communicate updates and issues to team members.
• Work with carriers to identify and resolve issues. Escalate issues as appropriate.
• Update company TMS with required documentation in a timely manner.
• Ensure drivers are set-up to accept automated tracking software and that auto tracking is initiated.
• Manage e-mail communication between account managers and carriers.
• Review and register all requested accessorials in database for reimbursement.
• Ensure boards are cleaned with complete and concise turnover documentation daily.
• Additional duties and projects as assigned.
• Assist in the identification and execution of process improvement initiatives.

Conocimientos

Team player

Communication skills

Proactivity

Multitasking

Educación

College degree preferred

Herramientas

McLeod

Descripción del empleo

Rapido Solutions Group is seeking a logistics-oriented professional to support carrier relations and load dispatch from our Guadalajara/León operations. You will manage communications with carriers, keep the TMS updated, and ensure timely documentation and tracking through the shipment life cycle.

The role emphasizes teamwork, proactive problem-solving, and strong written/verbal communication to meet customer deadlines and drive process improvements within a fast-paced logistics environment.