Director, Sales

Alila Mayakoba; Solidaridad; On-site; MXN 1,200,000 - 2,400,000; Full time

Job summary

Alila Mayakoba seeks a Director of Sales to act as the on-property commercial leader and deputy to the Director of Sales and Marketing. You will drive performance across group, MICE, corporate, social, leisure, and wedding opportunities, translating strategy into daily execution.

The role demands building a high-performing sales culture, accountability, and confident communication with owners and senior leadership across the business.

Qualifications

• Bachelor's degree required.
• Minimum of five years of progressive hotel sales leadership experience.
• Proven track record of delivering revenue growth and leading group and MICE in a luxury hotel environment.
• Ability to translate strategy into account priorities, pipeline activity, forecasts, and measurable team performance.
• Experience leading a multi-person sales team, including oversight of ~10 team members or comparable scope.
• Confident presenting to owners, asset managers, and senior stakeholders with clear commercial reasoning.
• Strong knowledge of luxury market segments, group and event business, distribution channels, Hyatt channels, and global travel networks.
• Excellent relationship-building, negotiation, communication, and time-management skills.
• Strong customer-service orientation, results focus, and sound commercial judgment.
• Proficiency with MS Office, Lanyon, CVENT, Envision/Delphi, Travelclick and sales-reporting systems.

Responsibilities

• Lead the Group Sales team and drive group, MICE, corporate, social, leisure, and wedding opportunities.
• Translate the hotel's commercial strategy into daily execution and performance across segments.
• Build a high-performing sales culture with accountability and measurable results.
• Communicate with owners and senior leadership with confidence and clarity.

Skills

Sales leadership

Revenue growth

Strategic planning

Executive communication

Relationship-building

Negotiation

Time management

Team coaching

Forecasting

Sales reporting

Education

Bachelor's degree in business administration, Marketing, Hospitality Management, or related fields

Tools

MS Office

Lanyon

CVENT

Envision

Delphi

Travelclick

Forecasting software

Sales reporting systems

Job description

The Director of Sales is responsible for serving as the on-property commercial leader and second-in-command to the Director of Sales and Marketing at Alila Mayakoba. This role leads the Group Sales team, translates the hotel's commercial strategy into daily execution, and drives performance across group, MICE, corporate, social, leisure, and wedding opportunities. The Director of Sales is expected to build a high-performing sales culture, create accountability for results, and communicate with owners and senior leadership with confidence, clarity, and command of the business.

Qualifications

• Bachelor’s degree in business administration, Marketing, Hospitality Management, or related fields.
• Minimum of five years of progressive hotel sales leadership experience, preferably as an Associate Director of Sales, Director of Sales, or comparable luxury-hospitality leader.
• Proven track record of delivering significant revenue growth, exceeding commercial targets, and leading group and MICE business in a luxury hotel environment.
• Demonstrated ability to build and execute a comprehensive sales strategy and convert it into account priorities, pipeline activity, forecasts, and measurable team performance.
• Experience leading, coaching, mentoring, and holding accountable a multi-person sales team, including direct oversight of approximately 10 team members or a comparable scope.
• Confident experience presenting to owners, asset managers, executive committees, and senior stakeholders, with the ability to explain commercial strategy and performance clearly and credibly.
• Strong knowledge of luxury market segments, group and event business, distribution channels, Hyatt channels, and global travel networks.
• Exceptional relationship-building, negotiation, influencing, communication, and networking skills, with strong follow-up and time-management discipline.
• Strong customer-service orientation, results focus, solution orientation, and sound commercial judgment.
• Excellent computer skills, particularly MS Office, Lanyon, CVENT, Envision or Delphi, Travelclick, forecasting, and sales-reporting systems.