Director, Program Management — Client Success & Growth

Flextronics - The Flex Company; Región Centro; Híbrido; MXN 1.200.000 - 1.800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund

Life Insurance

Descripción de la vacante

Flextronics - The Flex Company in Guadalajara, South Campus, seeks a Director, Program Management to lead cross-functional teams, drive strategic plans, and ensure customer satisfaction. This role reports to the General Manager and directs programs from contract to delivery across multiple manufacturing entities.

Responsibilities include guiding client programs, managing schedules, data requirements, and deliverables, while steering negotiations and growth initiatives and maintaining strong

Formación

• Bachelor’s degree in business, engineering, or sciences; MBA preferred.
• Advanced experience in program management and/or business development at director level.
• Fluent English (spoken and written).
• Management and comprehension of P&L.
• Experience with quotations and negotiations.
• Experience in electronics manufacturing; aerospace knowledge is a plus.

Responsabilidades

• Support the program team by developing strategic plans, goals, timelines, and success measures for contracted Flex products and services.
• Act as the primary point of contact between the business and its clients.
• Oversee scheduling, coordination and implementation of contracted Flex products and services for assigned clients.
• Coordinate with client and Flex operations to determine data requirements, production schedule and deliverables.
• Ensure effective communication of strategy between cross-functional teams for smooth project transitions.
• Work with leadership to coordinate teams ensuring key metrics are monitored and customer satisfaction is tracked.
• Drive initiatives to win replacement and growth business and support negotiations.
• Provide business proposal support for existing and new business.

Conocimientos

Program management

P&L management

Quotations

Negotiation

People management

Cross-functional leadership

Client relations

Strategic planning

Electronics manufacturing

Fluent English

Educación

Bachelor's degree in business, engineering, or sciences

MBA preferred

Descripción del empleo

Flextronics - The Flex Company in Guadalajara, South Campus, seeks a Director, Program Management to lead cross-functional teams, drive strategic plans, and ensure customer satisfaction. This role reports to the General Manager and directs programs from contract to delivery across multiple manufacturing entities.

Responsibilities include guiding client programs, managing schedules, data requirements, and deliverables, while steering negotiations and growth initiatives and maintaining strong