Program Administrator - Drive Projects & Customer Success

Flex; Región Centro; Presencial; MXN 250.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund

Life Insurance

Descripción de la vacante

Flex is seeking a Program Administrator in Guadalajara, North Campus, to support key customer accounts and assist the Program Management Manager in daily operations. The role focuses on coordinating activities, ensuring on-time delivery, and maintaining strong customer relationships.

The ideal candidate will have a bachelor’s degree in electronic engineering or related field, advanced English, and proven experience in customer service, problem-solving, and MS Office.

Formación

• Bachelor’s degree in electronic engineering or related field.
• Advanced English requirement.
• Customer service experience is essential.
• Strong problem-solving abilities.
• Proficiency in MS Office (Excel, PowerPoint).
• Experience with reports and KPIs.

Responsabilidades

• Assist in reviewing program proposals to determine time frame, funding, procedures and resources.
• Coordinate with Program Management, Operations and others to outline work plan and assign duties.
• Coordinate activities of Customer Focus Team to ensure progress within schedule and budget.
• Review status reports and adjust schedules or plans as required.
• Prepare program reports for management and clients.
• Travel as needed to customer locations and support continuous improvement initiatives.

Conocimientos

Advanced English

Customer Service

Problem-solving

MS Office

Reports & KPIs

Data entry

Educación

Bachelor’s degree in electronic engineering

Mechatronics Engineering

Related field

Herramientas

MS Office (Excel, PowerPoint)

Descripción del empleo

Flex is seeking a Program Administrator in Guadalajara, North Campus, to support key customer accounts and assist the Program Management Manager in daily operations. The role focuses on coordinating activities, ensuring on-time delivery, and maintaining strong customer relationships.

The ideal candidate will have a bachelor’s degree in electronic engineering or related field, advanced English, and proven experience in customer service, problem-solving, and MS Office.