Deployment Supervisor

MXT Holdings; Xico; Hybrid; MXN 900,000 - 1,200,000; Full time

Job summary

HSBC is seeking an experienced Project Manager to join Global Capability Network and drive delivery of key change initiatives within Operations Strategy & Change Delivery. You will work with regional stakeholders to manage milestones and governance across strategic programs.

You will coordinate ISO migrations and global change activities, ensuring traceability from business requirements to deliverables, while partnering with MSS Operations and regional leads to enable timely, cost-effective

Qualifications

• Solid understanding of ISO 20022, payments and SWIFT messages.
• Fluent in English and Spanish (verbal and written).
• Proven track record of change management and business development in a large organization.

Responsibilities

• Manage delivery of milestones within projects from inception to implementation across strategic, regulatory, BAU or streamline initiatives.
• Maintain ongoing engagement and relationship management with regional stakeholders and S&CD teams.
• Log and monitor Milestones, Risks, Issues, Dependencies and Change Requests in Clarity.
• Liaise with multiple stakeholder groups to articulate and track business requirements.
• Ensure HSBC Change Framework and S&CD governance is applied across projects.
• Own ISO migration for several sites and harmonize dates into a cohesive plan.
• Drive plan across sites and track progress to timescales.
• Implement site governance per HSBC Change Framework including status updates.
• Engage MSS Operations Site Heads and act as first point of contact within ISO Programme Team.
• Participate in weekly status updates with OPAS, BA, XSSL.
• Contribute to GSC Mexico Innovation and Transformers delivery by managing Transformers in the book of work.

Skills

ISO 20022 knowledge

English & Spanish fluency

Change management experience

Job description

Project Manager – HSBC

Location: Azcapotzalco, Ciudad de México, MX, 02230

Brand: HSBC

Area of Interest: Closing Date: Hybrid Worker Date: 14 Oct 2026

If you're looking for a career where you can make a real impression, join Global Capability Network HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Project Manager.

The Operations Strategy & Change Delivery (S&CD) function provides project and program management delivery to enable Operations to deliver priority change-the-bank initiatives from a variety of sources including strategic, regulatory and business drive change.

Strategy & Change Delivery is responsible for creating, implementing and maintaining a book of work (portfolio) as well as successful delivery of projects that have been agreed with key stakeholders at both the regional and global level, including global strategic programmes.

The function also provides guidance and support to the countries in the region regarding Markets and Securities Services Operational issues.

To this end, and to support a Markets wide change initiative, we require a Project Manager to join the Strategy & Change Delivery team to take responsibility of several key items within the initiative and as part of a Global change team.

Primary Responsibilities

• Manage delivery of milestones within projects from inception to implementation for various strategic, industry, regulatory, mandatory, BAU or streamlining initiatives within Operations; ensure timely and cost effective delivery; actively manage project portfolio conflicts - schedule embargos, resource management and delivery risk.


• Responsible for ensuring ongoing and consistent engagement and relationship management with stakeholders across the region (i.e. Process Owners, Regional and Function Heads) as well as to corresponding S&CD stakeholders in the region (i.e. Cluster/Regional leads).


• Responsible for ensuring all Milestones, Risks, Issues, Dependencies and Change Requests are logged in Clarity and monitored accordingly to limit the risk to any deliverables, aligning to the project manager.


• Liaise directly with multiple stakeholder groups to ensure business requirements are clearly articulated, understood and tracked as well as ensure that deliverables are traceable to agreed business requirements.


• Responsible for ensuring the Global HSBC Change Framework (HCF) / S&CD framework and governance is consistently applied across all projects and initiatives in the region (i.e. working groups, reporting updates, Clarity updates, etc.).


• Ownership and Project Management of the ISO migration of a number of sites (number of sites TBC subject to region, site size, go live dates etc)


• Responsible for defining the overarching plan for each site and interlocking schedules with internal (OPAS and XSSL) and external (Payment Services) Teams. The Project Manager for the site will be responsible for harmonising all dates for the site into a cohesive plan along with non IT elements such as Operational Readiness.


• Responsible for driving the plan across the site to agreed timescales as well as tracking and updating the plan as required.


• Responsible for implementing the site level governance as per global standards HSBC Change Framework (HCF) (i.e. implementing working groups, status reporting updates, confluence pages etc).


• Responsible for owning the engagement and relationship with MSS Operations Site Heads / Asset Class head (as applicable) and acting as the first point of contact within the ISO Programme Team.


• Responsible for participating in the weekly status updates for sites which they are leading and working with OPAS, BA, XSSL on respective updates.


• Contribute to GSC Mexico Innovation and "Transformers" delivery by managing the project lifecycle for assigned Transformers in the book of work, facilitating the local innovation ecosystem (idea intake, prioritization, governance cadence, stakeholder alignment), and ensuring adherence to the Global Transformers framework; build strong collaboration across GSC Mexico teams to mobilize and deliver innovation initiatives.

Knowledge and Skill Requirements

• A solid understanding of ISO 20022, payments and SWIFT messages.


• Fluent in English and Spanish, both verbal and written, to ensure clear, accurate and timely communication with all Global and Regional stakeholders and the programme teams.


• Proven track record of change management and business development within a large organization.