AM Americas Business Management Manager

HSBC Holdings plc; Ciudad de México; On-site; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

Generous paid leave (wedding, family)

Bereavement leave

Job summary

HSBC Holdings plc in Mexico City is seeking an AM Americas Business Management Manager to support the CEO, COO and senior leaders across the Asset Management Americas region. The role will lead strategic initiatives, strengthen governance and controls, improve end-to-end processes and provide high-quality management information.

Ideal candidates will have strong analytical, organisational and problem-solving skills, excellent communication, and proven stakeholder-management experience in a

Qualifications

• Experience in business management or project management in financial services.
• Strong analytical, organisational and problem-solving skills with high attention to detail.
• Excellent written, verbal and presentation skills for senior stakeholders.

Responsibilities

• Partner with the COO and CEO on strategic initiatives, governance and control frameworks.
• Challenge existing practices and identify opportunities for continuous improvement.
• Maintain governance documentation, including Terms of Reference, policies, procedures and signatory records.
• Coordinate materials for executive forums, including meeting packs, minutes and action tracking.
• Manage and enhance COO and CEO processes from end to end.
• Support regional Business Management projects and transformation initiatives.
• Produce management information, KPI packs, service review dashboards and supplier reporting.
• Coordinate annual certifications and recertifications, including Volcker and COI Register.
• Oversee intercompany agreements, inventory management and MI/KPI reporting.
• Maintain records-management, retention and destruction activities.
• Coordinate SOC 1 external audit reviews and support audits.

Skills

Strategic thinking

Stakeholder management

Analytical thinking

Excellent communication

Governance

Tools

Excel

PowerPoint

SharePoint

Copilot

Microsoft Project

Job description

If you’re looking for a career where you can make a real impression, join Global Capability Network Mexico //HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

Reporting to the Head of Business Management and Strategic Projects, the AM Americas Business Management Manager will support the CEO, COO and senior leaders across the Asset Management Americas region.The role will lead strategic initiatives, strengthen governance and controls, improve end-to-end processes and provide high-quality management information. Working with stakeholders across a regional, matrixed organization, the successful candidate will support regional transformation and cross-border collaboration, identify and **escalate** risks, and drive practical, sustainable improvements.

Key responsibilities:

Partner with the COO and CEO on strategic initiatives, business governance and control frameworks.
Challenge existing practices and identify opportunities for continuous improvement.
Maintain governance documentation, including Terms of Reference, policies, procedures and authorized signatory records.
Coordinate materials for executive forums, including meeting packs, minutes and action tracking.
Manage and enhance key COO and CEO processes from end to end.
Support regional Business Management projects and transformation initiatives.
Coordinate documentation and controls for new business engagements, including New Business/Security Approval, OneTPM, 3PEETs and Affiliate PLAs.
Produce management information, KPI packs, service review dashboards and key supplier reporting.
Coordinate annual certifications and recertifications, including Volcker, the Conflict of Interest Register and recorded-line requirements.
Oversee operational controls, including workflows, SharePoint processes, access and application recertifications, and onboarding workflows.
Manage broker and instrument governance, including broker matrix approvals, broker-list maintenance, Broker Dealer KYC and due diligence questionnaires.
Oversee intercompany agreements, including inventory management, periodic reviews, action tracking and MI/KPI reporting.
Maintain records-management processes, including retention schedules, MI/PRR and destruction activities.
Coordinate SOC 1 external audit reviews and support internal and external audit or CCO testing activities.
Maintain the non-traditional third-party vendor screening list and support financial crime risk-management activities.
Provide ad hoc business management and strategic support as required.

Requirements

Experience in business management, project management or a related discipline.

Strong analytical, organisational and problem-solving skills, with excellent attention to detail and quality.

Excellent written, verbal and presentation skills, with the ability to communicate clearly to senior stakeholders.

Proven stakeholder-management experience in a global, matrixed environment.

A collaborative, client-focused approach and the confidence to work across functions and geographic locations.

Ability to prioritize effectively, manage multiple deliverables and work to tight deadlines.

A proactive, resilient and solutions-oriented mindset.

Strong understanding of governance, controls, risk management and business processes and project management.

Preferred experience and qualifications:

At least five years’ experience in Business Management or project management, ideally within Asset Management or Financial services.

Familiarity with financial markets, investment products and risk frameworks.

Advanced capability with Microsoft tools, including Excel, PowerPoint, SharePoint, Copilot and/or Microsoft Project. Experience using automation, macros, coding skills, and AI-enabled tools to improve processes and reporting.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

At HSBC we offer our colleagues a greater number of days, so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.