AM Americas Business Management Manager

HSBC Holdings plc; Mexico; On-site; MXN 1,000,000 - 1,600,000; Full time

Benefits offered by this job

Paid leave package

Job summary

HSBC is seeking an AM Americas Business Management Manager in Mexico City to support the CEO/COO and senior leaders. You will lead strategic initiatives, strengthen governance, and improve end-to-end processes across the Asset Management Americas region.

You will work with regional stakeholders to upscale risks, drive improvements, and provide high-quality management information. A collaborative, matrixed environment is expected.

Qualifications

• Experience in business management or project management.
• Strong analytical, organisational and problem-solving skills.
• Excellent written, verbal and presentation skills.
• Proven stakeholder-management experience in a global, matrixed environment.
• Collaborative, client-focused approach across functions and geographic locations.

Responsibilities

• Partner with the COO and CEO on strategic initiatives and governance.
• Coordinate materials for executive forums, including meeting packs and minutes.
• Produce management information, KPI packs, dashboards and supplier reporting.
• Support regional business management projects and transformation initiatives.
• Maintain governance documentation and signatory records.
• Oversee risk, controls, and intercompany agreements.
• Coordinate audits and compliance activities.
• Drive cross-border collaboration and process improvements.

Skills

Business management

Project management

Stakeholder management

Governance & controls

Analytical skills

Communication skills

Cross-functional collaboration

Problem solving

Tools

Excel

PowerPoint

SharePoint

Microsoft Project

Copilot

Job description

If you’re looking for a career where you can make a real impression, join Global Capability Network Mexico // HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

Reporting to the Head of Business Management and Strategic Projects, the AM Americas Business Management Manager will support the CEO, COO and senior leaders across the Asset Management Americas region. The role will lead strategic initiatives, strengthen governance and controls, improve end-to-end processes and provide high-quality management information. Working with stakeholders across a regional, matrixed organization, the successful candidate will support regional transformation and cross-border collaboration, identify and upscale risks, and drive practical, sustainable improvements.

Key responsibilities:

• Partner with the COO and CEO on strategic initiatives, business governance and control frameworks.
• Challenge existing practices and identify opportunities for continuous improvement.
• Maintain governance documentation, including Terms of Reference, policies, procedures and authorized signatory records.
• Coordinate materials for executive forums, including meeting packs, minutes and action tracking.
• Manage and enhance key COO and CEO processes from end to end.
• Support regional Business Management projects and transformation initiatives.
• Coordinate documentation and controls for new business engagements, including New Business/Security Approval, OneTPM, 3PEETs and Affiliate PLAs.
• Produce management information, KPI packs, service review dashboards and key supplier reporting.
• Coordinate annual certifications and recertifications, including Volcker, the Conflict of Interest Register and recorded-line requirements.
• Oversee operational controls, including workflows, SharePoint processes, access and application recertifications, and onboarding workflows.
• Manage broker and instrument governance, including broker matrix approvals, broker-list maintenance, Broker Dealer KYC and due diligence questionnaires.
• Oversee intercompany agreements, including inventory management, periodic reviews, action tracking and MI/KPI reporting.
• Maintain records-management processes, including retention schedules, MI/PRR and destruction activities.
• Coordinate SOC 1 external audit reviews and support internal and external audit or CCO testing activities.
• Maintain the non-traditional third‑party vendor screening list and support financial crime risk‑management activities.
• Provide ad hoc business management and strategic support as required.

Requirements

• Experience in business management, project management or a related discipline.
• Strong analytical, organisational and problem‑solving skills, with excellent attention to detail and quality.
• Excellent written, verbal and presentation skills, with the ability to communicate clearly to senior stakeholders.
• Proven stakeholder‑management experience in a global, matrixed environment.
• A collaborative, client‑focused approach and the confidence to work across functions and geographic locations.
• Ability to prioritise effectively, manage multiple deliverables and work to tight deadlines.
• A proactive, resilient and solutions‑oriented mindset.
• Strong understanding of governance, controls, risk management and business processes and project management.

Preferred experience and qualifications:

• At least five years’ experience in Business Management or project management, ideally within Asset Management or financial services.
• Familiarity with financial markets, investment products and risk frameworks.
• Advanced capability with Microsoft tools, including Excel, PowerPoint, SharePoint, Copilot and/or Microsoft Project.Experience using automation, macros, coding skills, and AI‑enabled tools to improve processes and reporting.
• Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

At HSBC we offer our colleagues a greater number of days, so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well‑being, balance and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.