Delivery Lead, México — Strategic Client Delivery & Ops

DXC Technology Inc.; México; Presencial; MXN 1.200.000 - 2.400.000; Jornada completa

Descripción de la vacante

DXC Technology Inc. in Mexico City is seeking an experienced IT services leader to own end-to-end delivery for strategic client accounts, ensuring SLAs and business outcomes are achieved.

You will lead cross-functional teams, drive governance, risk management, and service improvements, collaborating with senior stakeholders to shape transformation roadmaps and optimize margins. You will work in a global environment that values learning, inclusion, and delivering sustained value to clients, with

Formación

• Bachelor’s degree or equivalent professional experience.
• 8+ years in IT services or technology operations with leadership experience.
• Proven track record managing complex client engagements and delivery organizations.

Responsabilidades

• Own end-to-end service delivery for strategic client accounts.
• Lead cross-functional delivery teams and governance activities.
• Monitor KPIs, SLAs, and financial targets; drive improvements.

Conocimientos

End-to-end delivery

Executive stakeholder management

Budgeting & cost optimization

Governance & SLAs

ITIL knowledge

Educación

Bachelor’s degree in IT / CS / Engineering

Descripción del empleo

DXC Technology Inc. in Mexico City is seeking an experienced IT services leader to own end-to-end delivery for strategic client accounts, ensuring SLAs and business outcomes are achieved.

You will lead cross-functional teams, drive governance, risk management, and service improvements, collaborating with senior stakeholders to shape transformation roadmaps and optimize margins. You will work in a global environment that values learning, inclusion, and delivering sustained value to clients, with