Delivery Area Manager: Last‑Mile Ops Leader (Onsite)

FedEx Corporation; Xico; On-site; MXN 600,000 - 900,000; Full time

Job summary

Amazon is seeking an Delivery Area Manager for Last Mile Operations in Mexico. This onsite role leads a team of shift managers and associates, coordinating daily activities in the delivery station and liaising with management and drivers. The position requires flexibility to work weekends, holidays, and overnight shifts, with overtime during peak periods.

You will oversee operations, safety, and process improvements, driving efficiency and customer-focused outcomes in a fast-paced environment.

Qualifications

• Experience leading teams and achieving performance goals.
• Ability to drive process improvements and lean initiatives.
• Strong safety and workplace standards focus.
• Ability to manage multiple shifts and stakeholders.

Responsibilities

• Day-to-day management of the delivery station and related operations.
• Lead a team of Process Assistants and DSPs in daily activities.
• Ensure a safe, well-trained workforce and address team needs.
• Lead change rapidly to support fast-moving online retail operations.
• Route shipments within Amazon Logistics coverage area.
• Assign duties to process assistants and monitor performance.
• Adapt to changes and growth as required by operations.
• Track sorting operations and driver dispatch, plan productivity.
• Oversee safety programs and foster a safe work environment.
• Identify and drive process improvements using Lean tools.

Skills

People leadership

Operational excellence

Lean tools

Shift management

Job description

Amazon is seeking an Delivery Area Manager for Last Mile Operations in Mexico. This onsite role leads a team of shift managers and associates, coordinating daily activities in the delivery station and liaising with management and drivers. The position requires flexibility to work weekends, holidays, and overnight shifts, with overtime during peak periods.

You will oversee operations, safety, and process improvements, driving efficiency and customer-focused outcomes in a fast-paced environment.