DC Order Management Specialist — On-Time Delivery

Carrier; Santa Catarina; Presencial; MXN 350.000 - 480.000; Jornada completa

Descripción de la vacante

Carrier is seeking a Specialist, Distribution Centers Order Management for an onsite role in Monterrey, MX. You will drive on-time delivery across Distribution Centers in the US, Mexico, and Canada, coordinating with SIOP and Customer Services to optimize order management and revenue recognition while delivering superior customer satisfaction.

The position requires at least 3 years of experience in order management or related fields, strong analytical skills, and excellent collaboration across

Formación

• Bachelor’s degree in Supply Chain Management, Business Administration, or Engineering.
• Minimum 3 years of experience in order management, customer fulfillment, supply chain management, transportation, or operations.
• Strong analytical and problem-solving skills with a track record of improving processes.
• Excellent communication and interpersonal abilities.

Responsabilidades

• Drive customer on-time delivery and past-due metrics to meet expectations.
• Identify orders at risk and prioritize in-transit units.
• Collaborate with customer services to manage escalations and align capacity with SIOP and DCs.
• Lead cross-functional projects to improve operational efficiency and integration between teams.
• Analyze data and report performance trends to executive management.

Conocimientos

Analytical

Customer-focused

Collaborative

Problem-solving

Communication

Educación

Bachelor’s degree in Supply Chain Management, Business Administration, or Engineering

Descripción del empleo

Carrier is seeking a Specialist, Distribution Centers Order Management for an onsite role in Monterrey, MX. You will drive on-time delivery across Distribution Centers in the US, Mexico, and Canada, coordinating with SIOP and Customer Services to optimize order management and revenue recognition while delivering superior customer satisfaction.

The position requires at least 3 years of experience in order management or related fields, strong analytical skills, and excellent collaboration across