Customer Success & Analytics Intern

SAP SE; Estado de México; On-site; MXN 300,000 - 520,000; Full time

Job summary

SAP SE in Mexico City is seeking a candidate currently studying Engineering, Business, IT, or Economics who communicates fluently in English. You will work with Microsoft Office tools and bring clear analytical thinking to tasks.

You will drive key commercial outcomes for SAP customers, coordinating with Sales, Finance, Legal, and Partner teams to resolve cases and understand SAP’s strategy and customer lifecycle.

Qualifications

• Study in Engineering, Business, IT, Economics, or related field.
• Fluent in English.
• Proficient with Microsoft Office tools.

Responsibilities

• Drive key commercial outcomes for SAP customers, from contract renewal to termination.
• Coordinate with Sales, Finance, Legal, and Partner teams to resolve customer cases.
• Analyze customer accounts to shape prioritization of next actions.
• Develop understanding of SAP's strategy, products, and the full customer lifecycle.

Skills

Analytical thinking

Fluent English

Education

Engineering/Business/IT/Economics

Tools

Microsoft Office

Job description

SAP SE in Mexico City is seeking a candidate currently studying Engineering, Business, IT, or Economics who communicates fluently in English. You will work with Microsoft Office tools and bring clear analytical thinking to tasks.

You will drive key commercial outcomes for SAP customers, coordinating with Sales, Finance, Legal, and Partner teams to resolve cases and understand SAP’s strategy and customer lifecycle.