Customer Quality Liaison Engineer I

Faurecia; San Juan del Río; In loco; MXN 600.000 - 800.000; Tempo pieno

Descrizione del lavoro

Forvia is seeking a quality-focused professional in Mexico to safeguard product quality across customer interfaces. You will be the plant's main representative to the customer, securing approvals and leading recovery actions when issues occur.

The role requires an engineering background, a minimum of 3 years in manufacturing quality, and strong problem‑solving skills (8D). You will drive containment, root cause analyses, and coordinate with supply chain to ensure robust quality performance.

Competenze

• Minimum education level: Engineer Bachelor or Technical Diploma with equivalent combination of education and experience.
• Experience: A minimum of 3 years’ professional quality experience.
• Fast moving manufacturing experience.
• Experience of leading problem-solving initiatives.
• Nice to have automotive experience.
• Nice to have experience in other functions (production, logistics, ...).

Mansioni

• Be the main representative of the plant to the customer and represent the customer in the plant. Ensure validations as required by customers (PPAP, deviations, 8D, customer portals).
• Define and enforce the scale of customer voice within the plant and implement recovery plans with the plant; manage derogations with the customer.
• Drives customer compliant resolution process (8D, D1-D3) and organize technical meetings with the customer.
• Ensure escalation of alerts, stop non-conforming products, shipments and/or production when needed.
• Be in charge of transfer programs and Engineering Changes; support creation of methods for site management systems performance.

Conoscenze

Quality fundamentals

Analytical skills

Problem solving

Continuous improvement

Leadership

Customer focus

Team collaboration

IATF 16949 knowledge

Formazione

Engineering degree or technical diploma

Descrizione del lavoro

Forvia is seeking a quality-focused professional in Mexico to safeguard product quality across customer interfaces. You will be the plant's main representative to the customer, securing approvals and leading recovery actions when issues occur.

The role requires an engineering background, a minimum of 3 years in manufacturing quality, and strong problem‑solving skills (8D). You will drive containment, root cause analyses, and coordinate with supply chain to ensure robust quality performance.