Customer Quality Engineer

One Mobility Group

Comonfort

Presencial

MXN 180.000 - 300.000

Jornada completa

14 días+

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Ventajas ofrecidas por este puesto de trabajo

Attractive salary

Stability and development

Flexible time

Descripción de la vacante

One Mobility Group is seeking a Quality Assurance professional in Guanajuato to lead activities for achieving customer quality objectives and coordinate audits. You will identify gaps in processes and promote best practices across customer projects.

The role requires at least 2 years of experience, Industrial Engineering or related education, and advanced English. The team operates across international projects and offers a dynamic, development‑oriented environment.

Formación

Education: Industrial Engineering or related
2 years of experience
Advanced English

Responsabilidades

Lead activities to achieve customer quality objectives.
Identify gaps in quality processes before, during, and after implementation.
Identify, promote, and implement best quality practices for all customers.
Organize and support customer quality-related visits and audits.
Evaluate customer returns and notifications with root-cause analysis.
Conduct customer visits.
Ensure customer satisfaction with prompt follow-up and feedback.
Participate in CI/Corrective actions and ensure proper quality tools are used.
Enter quality data into customer portal and respond to requests.

Conocimientos

Quality Assurance

Customer liaison

Process improvement

Audits

Advanced English

Educación

Industrial Engineering or related

Descripción del empleo

Overview

Join us in driving connectivity forward! At One Mobility Group, we bridge worlds—combining nearly a century of German automotive engineering precision with the innovation power of the globe's largest electronics and ICT manufacturer. This positioning makes us the strategic partner for end-to-end mobility solutions—from initial concept design to large-scale manufacturing. Our portfolio spans electrified mobility, including power distribution systems, high- and low-voltage modules, safety components, and advanced charging solutions. We specialize in integration expertise that connects data, power, and sensing, redefining what’s possible in intelligent, connected mobility.

At One Mobility, you will join a vibrant international team of 10,500 people, working across 17 countries in Europe, Asia, North America, the Middle East, and Africa. We foster an inclusive culture where ideas are trusted and supported, passions are nurtured, and collaboration is encouraged. We move fast, think differently, and empower our people to deliver breakthrough solutions.

Responsibilities

Lead activities related to achieving customer quality objectives.
Identify gaps in quality processes before, during, and after process implementation.
Identify, promote, and implement best quality practices for all customers.
Organize and support customer quality-related visits and audits.
Thoroughly evaluate all customer returns and notifications and determine root causes, in conjunction with the assigned Customer Functional Team (CFT).
Conduct customer visits.
Ensure customer satisfaction through prompt follow-up on customer issues/concerns, thorough root cause analysis, and comprehensive feedback.
Actively participate in continuous improvement/corrective action activities for quality-related processes and ensure the correct application of quality tools and quality expertise.
Enter all requested quality data into the customer portal or respond to customer requests.
Advise and be the expert on the use of specific customer requirements.

Qualifications