Customer Order Specialist – Hybrid & Flexible Hours

Zebra Technologies Enterprise de México, S. de R.L. de C.V.; México; Hybrid; MXN 240,000 - 420,000; Full time

Benefits offered by this job

hybrid work

adaptable hours

Summer Flex Fridays

Focus Fridays

annual companywide well‑being day

Job summary

Zebra Technologies is seeking a Customer Order Specialist in Mexico City to manage order data entry and service contracts, serving as the primary contact for key accounts and ensuring accuracy throughout the quote-to-order process.

You will coordinate with internal teams, maintain data quality, meet departmental metrics, and support a positive customer experience across invoicing and order status. Fluency in English is required.

Qualifications

• High School diploma or equivalent.
• 1-2 years of experience in data entry or order management.
• Fluent in English (written and verbal).
• Strong data entry skills with high attention to detail.

Responsibilities

• Drive the accurate entry of new product and/or service contract order data, ensuring data accuracy and process adherence.
• Serve as the primary contact for key accounts, managing complex contracts with variable billing or consolidation requirements.
• Achieve or exceed all departmental metrics through strong organization, prioritization skills, and personal responsibility.
• Provide timely price quotas and ensure proper recording and tracking of all assigned orders.
• Coordinate with internal departments to resolve inquiries regarding order status, invoicing, product availability, or quality issues.
• Collaborate with management and demonstrate strong teamwork to address and resolve complex issues.
• Uphold the OEX customer strategy, leading by example to deliver a positive customer experience.

Skills

Data entry

Order management

Attention to detail

Time management

Teamwork

English fluency

Education

High School diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Zebra Technologies is seeking a Customer Order Specialist in Mexico City to manage order data entry and service contracts, serving as the primary contact for key accounts and ensuring accuracy throughout the quote-to-order process.

You will coordinate with internal teams, maintain data quality, meet departmental metrics, and support a positive customer experience across invoicing and order status. Fluency in English is required.