Customer Order & Logistics Specialist

GE Vernova; Ciudad de México; Presencial; MXN 420.000 - 520.000; Jornada completa

Descripción de la vacante

GE Vernova's GE Gas Power division in Mexico City seeks a proactive coordinator to manage customer orders, production scheduling, and logistics coordination within a Services agreement. You will be the primary contact, ensuring accurate demand plans and timely communications between customers and the factory.

The role requires strong Excel/Office skills, English proficiency, and the ability to handle multiple priorities in a fast-paced, multinational environment.

Formación

• College degree or equivalent experience is an advantage.
• Relevant experience in customer service is an advantage, experience in a multinational company is a plus.
• Solid knowledge of Microsoft Office software
• Confident communication level of spoken and written English.
• Capabilities to effectively communicate both horizontally and vertically with customers and within GE organizations.
• Solid communication skills, self-motivated, ability to establish and handle multiple priorities simultaneously.

Responsabilidades

• Input customer forecasts & orders into Oracle ERP and create demand schedule to drive production.
• Ensure receipt of customer Purchase Orders within timely manner.
• Weekly reconciliation of Open POs with the customers, eliminate risks of surprises.
• Provide primary point of contact for customers regarding change requests or fulfillment issues.
• Support product transfer or new product introduction with initiating QWFs and manage communication.
• Provide transportation requests to Logistics dep. on time, support shipment process with accurate data.
• Fulfill customer demand of spare and small materials.
• Coordinate short term planning activities of production in alignment with COE Leaders & business strategies & customer priorities.
• Strong cooperation with site planners & fulfilment sourcing team.

Conocimientos

Customer service

Microsoft Office

English proficiency

Communication skills

Educación

Bachelor or equivalent

Herramientas

Oracle ERP

Descripción del empleo

GE Vernova's GE Gas Power division in Mexico City seeks a proactive coordinator to manage customer orders, production scheduling, and logistics coordination within a Services agreement. You will be the primary contact, ensuring accurate demand plans and timely communications between customers and the factory.

The role requires strong Excel/Office skills, English proficiency, and the ability to handle multiple priorities in a fast-paced, multinational environment.