Customer-First Retail Sales Pro

American Eagle Outfitters Inc.; Cuautitlán Izcalli; Presencial; MXN 134.000 - 167.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters Inc. in Cuautitlán Izcalli is seeking a Sales Associate to deliver an exceptional shopping experience and maximize sales.

You will be knowledgeable about loyalty programs, assist customers with product information, and support colleagues to maintain a neat, engaging store environment. The role involves processing transactions efficiently, restocking promptly, and staying updated on promotions and trends to guide customers’ selections.

Formación

• Excellent customer service and communication skills.
• Strong team collaboration and willingness to help colleagues.
• Ability to receive feedback and take action accordingly.
• Proficient with technology and store systems.

Responsabilidades

• Deliver an exceptional shopping experience and drive sales goals.
• Inform customers about loyalty programs and company offerings.
• Utilize store tools and technology to provide product knowledge.
• Assist in customer interactions and support fellow employees.
• Suggest outfits and trends to customers based on style.
• Promote brand channels and cross-sell items.
• Handle register transactions accurately per cash control procedures.
• Restock and organize merchandise and maintain store cleanliness.
• Assist with shipment processing, floorsets, markdowns, and replenishment SOPs.
• Resolve customer concerns in line with company policy and escalate when needed.
• Understand and adhere to all company policies.

Conocimientos

Customer service communication

Team collaboration

Feedback reception

Technology proficiency

Descripción del empleo

American Eagle Outfitters Inc. in Cuautitlán Izcalli is seeking a Sales Associate to deliver an exceptional shopping experience and maximize sales.

You will be knowledgeable about loyalty programs, assist customers with product information, and support colleagues to maintain a neat, engaging store environment. The role involves processing transactions efficiently, restocking promptly, and staying updated on promotions and trends to guide customers’ selections.