Crypto Client Success & Growth Specialist

CoinFlip; Ciudad de México; Presencial; MXN 227.630 - 262.651; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission-based incentives

Startup-friendly environment

Competitive benefits

Descripción de la vacante

CoinFlip, a global digital currency platform, is seeking a full‑time client relations role in Mexico City. You will build relationships with new and existing clients, understand needs, and address concerns in a service‑driven sales capacity.

You’ll identify growth opportunities, onboard clients, enhance retention, and track activities, with base salary 13,000–15,000 USD plus commissions. The team offers a collaborative startup environment and competitive benefits.

Formación

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Strong communication and interpersonal skills with ability to build rapport and trust.
• Excellent problem‑solving and decision‑making abilities with a customer‑centric mindset.
• Self‑motivated, proactive, and able to work effectively in a fast‑paced startup environment.
• Ability to adapt to changes and embrace innovation in the evolving crypto landscape.

Responsabilidades

• Build and nurture strong relationships with new and existing clients as their primary point of contact.
• Understand client needs, provide personalized support, and proactively address concerns or issues (service‑driven sales role).
• Identify opportunities to expand our client base and drive revenue growth; onboard new clients and ensure a smooth transition.
• Develop and implement strategies to enhance client retention and loyalty.
• Track sales activities, leads, and opportunities.

Conocimientos

Client relationship management

Communication skills

Problem solving

Startup mindset

Adaptability

Educación

Bachelor's degree in Business Administration/Finance or related field

Descripción del empleo

CoinFlip, a global digital currency platform, is seeking a full‑time client relations role in Mexico City. You will build relationships with new and existing clients, understand needs, and address concerns in a service‑driven sales capacity.

You’ll identify growth opportunities, onboard clients, enhance retention, and track activities, with base salary 13,000–15,000 USD plus commissions. The team offers a collaborative startup environment and competitive benefits.