Contract Renewal & Lifecycle Leader

Honeywell International Inc

Ciudad de México

Hybrid

MXN 320,000 - 450,000

Full time

4 days ago
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Job summary

Honeywell International Inc. in Mexico City is seeking a Service Contract Support Specialist to own the renewal process for a designated service contract base. You will drive renewals with business stakeholders, manage changes in the contract lifecycle, and ensure data quality in CRM and related systems.

You will create pricing, secure approvals, and prepare proposals and booking packages. Strong Excel/SAP skills, English proficiency, and a collaborative mindset are essential for success in a

Qualifications

  • 2+ years of experience in customer service.
  • Experience coordinating contract documentation and renewals.
  • English proficiency required.
  • Willingness to work in a Hybrid role in CDMX.
  • Experience with Excel and SAP.

Responsibilities

  • Own renewal process for designated contract base and drive renewals with stakeholders.
  • Create pricing and documentation for proposals on time, following GSM Processes.
  • Maintain accurate and timely information in CRM for renewals with documentation.
  • Update opportunity Next Step comments weekly for renewals in progress.
  • Escalate issues to prevent renewal delays and notify the lead.
  • Ensure renewal cases are linked to contracts/PSC in CRM and related systems.
  • Collaborate with Service Operations Leaders and other teams to validate scope and approvals.

Skills

Customer service
Contract renewals
CRM experience
English proficiency
Time management

Tools

SAP
CRM systems
Power BI

Job description

Honeywell International Inc. in Mexico City is seeking a Service Contract Support Specialist to own the renewal process for a designated service contract base. You will drive renewals with business stakeholders, manage changes in the contract lifecycle, and ensure data quality in CRM and related systems.

You will create pricing, secure approvals, and prepare proposals and booking packages. Strong Excel/SAP skills, English proficiency, and a collaborative mindset are essential for success in a

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