Consultor de Atención al Cliente y Ventas

Placements24; Acapulco; On-site; MXN 180,000 - 300,000; Full time

Benefits offered by this job

Base salary + commission

Comprehensive benefits

Career advancement

Ongoing training

Dynamic work environment

Job summary

WhatJobs Direct in Acapulco, Guerrero, MX is seeking a dynamic Consultor de Atención al Cliente y Ventas to join our team. The role focuses on delivering exceptional service while driving sales growth through understanding client needs and guiding them through the sales process.

You will engage with clients, demonstrate products, manage the sales cycle from lead to close, and provide post-sale support to ensure satisfaction.

Qualifications

• Proven experience in sales and customer service.
• Ability to meet and exceed sales targets.
• Excellent communication and interpersonal skills.
• Understanding of CRM systems and sales tools.
• Local market knowledge in Acapulco is a plus.
• Proactive and results-oriented mindset.

Responsibilities

• Engage with prospective and existing clients to understand needs and provide tailored solutions.
• Conduct product demonstrations and presentations.
• Manage the sales cycle from lead generation to closing.
• Provide post-sales support and ensure customer satisfaction.
• Address inquiries and resolve issues promptly and professionally.
• Achieve and exceed sales targets and service metrics.
• Maintain records of sales activities and interactions.
• Collaborate with marketing to develop effective strategies.
• Identify opportunities for upselling and cross-selling.
• Build and maintain strong customer relationships.

Skills

Sales experience

Customer service

Consulting

CRM proficiency

Negotiation

Communication skills

Education

High school diploma

Certifications or degree preferred

Tools

CRM software

Job description

About the Role

Our client, WhatJobs Direct , is seeking a dynamic and results-driven Consultor de Atención al Cliente y Ventas to join their team in the beautiful coastal city of Acapulco, Guerrero, MX . This role is critical in providing exceptional service and driving sales growth by understanding and meeting client needs. You will serve as a key point of contact, offering expert advice, resolving inquiries, and guiding customers through the sales process. The ideal candidate possesses strong interpersonal skills, a persuasive demeanor, and a passion for customer satisfaction. This is an excellent opportunity to leverage your sales and service expertise in a challenging and rewarding environment. We are looking for a proactive individual who can build rapport, identify opportunities, and close deals effectively. The position requires a physical presence in our client's office located in Acapulco, Guerrero, MX , to ensure direct client engagement and team collaboration.

Key Responsibilities

• Engage with prospective and existing clients to understand their needs and provide tailored solutions.
• Conduct product demonstrations and presentations.
• Manage the sales cycle from lead generation to closing.
• Provide exceptional post-sales support and ensure customer satisfaction.
• Address customer inquiries and resolve issues promptly and professionally.
• Achieve and exceed sales targets and customer service metrics.
• Maintain accurate records of sales activities and customer interactions.
• Collaborate with the sales and marketing teams to develop effective strategies.
• Identify opportunities for upselling and cross-selling.
• Build and maintain strong, long-lasting customer relationships.

Requirements

• Proven experience in sales and customer service, preferably in a consulting role.
• Demonstrated ability to meet and exceed sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of sales principles and customer relationship management.
• Ability to build rapport and trust with clients.
• Proficiency in CRM software and sales tools.
• A proactive and results-oriented mindset.
• High school diploma or equivalent; relevant certifications or degree preferred.
• Familiarity with the local market in Acapulco, Guerrero, MX is a plus.
• Resilience and a positive attitude towards challenges.

Benefits

Our client offers a competitive base salary plus commission, comprehensive benefits package, opportunities for career advancement, ongoing training, and a dynamic work environment. Be part of a team that is dedicated to client success and professional growth in the exciting city of Acapulco, Guerrero, MX .