Agente de Ventas - Sector Turístico

Placements24; Acapulco; On-site; MXN 110,000 - 248,000; Full time

Benefits offered by this job

Health insurance

Hotel/travel discounts

Paid time off

Training opportunities

Job summary

Placements24 in Acapulco, Guerrero, seeks a Sales Agent to promote vacation packages, hotel stays, and related services. You’ll be the first contact for customers, guiding them through bookings and ensuring a smooth experience in-person at our client’s location.

The role is on-site with flexible hours including weekends; a background in sales or hospitality helps. We offer an hourly wage plus commissions, health insurance, travel discounts, and training opportunities to grow within a vibrant

Qualifications

• High school diploma or equivalent; tourism or sales certifications are a plus.
• Experience in sales or hospitality/tourism is desirable.
• Excellent interpersonal and communication skills.
• Proficiency with booking systems and standard software.

Responsibilities

• Engage with potential clients, walk-ins and by phone/email, to understand travel needs.
• Promote and sell vacation packages, hotel accommodations, tours, and other services.
• Provide information on destinations, pricing, and booking procedures.
• Assist clients in selecting options to meet budget and travel style.
• Process bookings, payments, and confirmations accurately.
• Address inquiries and resolve issues promptly and professionally.
• Build rapport to encourage repeat business and reviews.
• Collaborate with marketing on promotions and offers.
• Maintain a clean and welcoming sales environment.

Skills

Customer service

Sales experience

Communication skills

Travel knowledge

Education

High school diploma

Tourism or sales certifications (a plus)

Tools

Booking systems

Office software

Job description

About the Role

Our client, a well-established hospitality group, is seeking an enthusiastic and customer-focused Sales Agent to join their team in sunny Acapulco, Guerrero . This role is central to promoting and selling vacation packages, hotel stays, and other related services to potential clients. You will be the first point of contact, providing exceptional service and guiding customers through their booking process. The ideal candidate has a passion for travel, excellent communication skills, and a natural ability to connect with people. This is an on-site position, requiring you to be present at our client's location to interact directly with customers and contribute to the vibrant tourism sector of Acapulco. We believe in creating memorable experiences for our guests, and our sales team is crucial to achieving this goal. Join a company that celebrates the beauty of travel and offers a rewarding career in one of Mexico's most iconic destinations.

Key Responsibilities

• Engage with potential clients, both walk-in and by phone/email, to understand their travel needs and preferences.
• Promote and sell vacation packages, hotel accommodations, tours, and other tourism services offered by our client.
• Provide detailed information about destinations, amenities, pricing, and booking procedures.
• Assist clients in selecting the best options to meet their budget and travel style.
• Process bookings, payments, and confirmations accurately and efficiently.
• Address customer inquiries and resolve any issues or concerns promptly and professionally.
• Build rapport with clients to encourage repeat business and positive reviews.
• Collaborate with the marketing team to stay updated on promotions and special offers.
• Maintain a clean and welcoming sales environment.

Requirements

• High school diploma or equivalent; further education or certifications in tourism or sales are a plus.
• Previous experience in sales, customer service, or the hospitality/tourism industry is highly desirable.
• Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
• Strong knowledge of popular tourist destinations, especially within Mexico.
• Ability to work flexible hours, including weekends and holidays, as required by the tourism industry.
• Proficiency in using booking systems and standard office software.
• Passion for travel and providing outstanding customer experiences.
• Must be able to work on-site in Acapulco, Guerrero.

Benefits

Our client offers a competitive hourly wage plus commission based on sales performance. Employees receive benefits such as health insurance coverage, discounts on hotel stays and travel packages, and opportunities for training in sales and customer service. Paid time off includes vacation and holidays. Join a lively and dynamic team in a world-renowned tourist destination. We provide a supportive work environment that encourages professional growth and allows you to be part of creating unforgettable vacation experiences for guests. This is an excellent opportunity to build a career in the exciting field of tourism.