Cloud Solutions Engineer: Deploy & Optimize Payments Tech

Ingenico; México; On-site; MXN 600,000 - 1,000,000; Full time

Job summary

Ingenico in Mexico is seeking a Cloud Solutions Engineer to deploy, configure, and maintain hosted and customer-hosted payment device management solutions. You will work closely with customers, partners, and internal teams to ensure reliable performance and successful deployments.

The role combines Linux/Windows administration, cloud infrastructure, databases, and scripting with a strong customer-focus. You will translate complex technical concepts into practical solutions for a global audience.

Qualifications

• Bachelor's degree in Computer Science, IT, Electronics Engineering, or related field, or equivalent practical experience.
• Experience supporting enterprise software, IT infrastructure, or technical solutions.
• Knowledge of Linux/Windows servers, networking and cloud-based environments.
• Familiarity with SQL databases (PostgreSQL/MySQL) and scripting languages such as Python, JavaScript, or TypeScript.
• Ability to troubleshoot XML/JSON configurations, system integrations, and complex technical issues.

Responsibilities

• Assist deployment, configuration, upgrades, and troubleshooting of hosted and customer-hosted solutions (TEM and Ingenico 360).
• Help customers with device onboarding, bulk provisioning, and technical integrations.
• Troubleshoot Linux/Windows servers, databases, networking, and cloud infrastructure to ensure reliability.
• Support database maintenance and SQL queries, scripting, and XML/JSON configurations.
• Assist logging and monitoring tools (ELK Stack) to investigate issues and identify root causes.
• Collaborate with engineering and support teams to test solutions and improve performance.
• Deliver technical demonstrations, training, and guidance to customers and partners.
• Document technical solutions and reports, supporting continuous improvement initiatives.

Skills

Analytical thinking

Problem-solving

Communication

Team collaboration

Customer-focused

Education

Bachelor's degree in Computer Science or related field

Tools

PostgreSQL/MySQL

Python/JavaScript/TypeScript

ELK Stack

Job description

Ingenico in Mexico is seeking a Cloud Solutions Engineer to deploy, configure, and maintain hosted and customer-hosted payment device management solutions. You will work closely with customers, partners, and internal teams to ensure reliable performance and successful deployments.

The role combines Linux/Windows administration, cloud infrastructure, databases, and scripting with a strong customer-focus. You will translate complex technical concepts into practical solutions for a global audience.