Cloud CSP Operations Specialist – Licensing & Onboarding
SoftwareOne
14 días+
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Descripción de la vacante
A leading global provider of software solutions is seeking an Operations Specialist for their Hyperscalers Client division. The role focuses on providing expert consultation in CSP services, ensuring optimal client onboarding and service delivery. The ideal candidate will possess a Bachelor's degree, strong customer management skills, and familiarity with Microsoft technologies. This position offers a hybrid work model in Mexico City, emphasizing collaboration and continuous improvement.
Formación
- Education in business administration, International Business, IT, or a related field.
- English proficiency at minimum B2 level.
- Knowledge of procurement processes and customer support.
Responsabilidades
- Provide expert consultation on CSP services including licensing.
- Implement best practices to streamline CSP processes.
- Serve as main point of contact for CSP-related queries.
Conocimientos
Expert-level consultation on CSP services
Basic licensing models
Customer management
Experience using AI tools
Outstanding customer service
Educación
Bachelor’s degree or equivalent experience
Herramientas
Microsoft Certified: Azure Solutions Architect
Microsoft CSP tools
Office 365
Descripción del empleo
A leading global provider of software solutions is seeking an Operations Specialist for their Hyperscalers Client division. The role focuses on providing expert consultation in CSP services, ensuring optimal client onboarding and service delivery. The ideal candidate will possess a Bachelor's degree, strong customer management skills, and familiarity with Microsoft technologies. This position offers a hybrid work model in Mexico City, emphasizing collaboration and continuous improvement.
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