Client Advisor, Monterrey

Zimmermann; Monterrey; On-site; MXN 203,000 - 243,000; Full time

Benefits offered by this job

Career progression planning

Global opportunities to work with an澳洲

Team member discount

Sustainability focus

Job summary

Zimmermann in Monterrey is seeking a Client Advisor to deliver exceptional luxury retail service and drive sales while maintaining the brand’s standard in visual presentation and client engagement.

You will build lasting relationships with clients, manage showroom presentation, and contribute to team development. Fluency in English/Spanish preferred; competitive compensation with commissions on sales in addition to base pay.

Qualifications

• Capable of reaching KPIs and sales targets.
• Professional, optimistic and team‑oriented.
• Exceptional communication and interpersonal skills.
• Previous sales experience in luxury designer fashion.
• Passionate brand ambassador embodying Zimmermann values.
• Ability to cultivate brand loyalty through client interactions.
• Detail oriented and well organized.
• Strong problem-solving abilities and customer focus.

Responsibilities

• Achieve sales targets and store KPI’s while upholding Zimmermann’s brand standards, including store and visual presentation, stock and inventory.
• Provide exemplary client service aligned with the brand’s global vision.
• Acquire and grow the Zimmermann client database through professional relationships.
• Maintain high visual presentation reflecting brand directives.
• Understand company policies on store operations, stock and loss prevention.
• Engage in team training and development on products, brand knowledge, sustainability, diversity and WHS.

Skills

KPI targets

Excellent communication

Luxury fashion sales

Brand ambassador

Clienteling

Team player

Organisational skills

Customer service

Job description

Job Description

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

Job Requirements

• Capability and drive to reach KPIs and Sales Targets
• Demonstrates professionalism, optimism and team orientated approach
• Exceptional communication and interpersonal skills
• Previous sales experience in luxury designer fashion
• A passionate brand ambassador who embodies the Zimmermann values
• Ability to cultivate Zimmermann’s brand loyalty though positive client interactions
• Detailed orientated
• Excellent organisational skills and problem‑solving ability
• A passion for exceeding customer expectations
• Ability to build ongoing rapport with clientele
• Ability to work independently and as part of a team

Job Responsibilities

• Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory
• To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives
• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety

Job Benefits

• Bespoke career development plans and access to strong mentors and industry leaders
• Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally
• Competitive package, seasonal uniforming and team member discount
• Be part of a responsible fashion house with a focus in leading in sustainability

In addition to monthly pay ($16,000 - $20,000 MXN), Client Advisors are also eligible for commission on all sales.

Salary

20000 - 20000 MXN (monthly)