Gerente De Tienda Att Plaza Sendero

Expertcell; Mexicali; Hybrid; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Competitive base salary

Commission opportunities

Employee discounts

Hybrid work model

Job summary

Expertcell in Mexicali, Baja California, is seeking a Premium Sales Advisor to assist discerning clients in-store and provide high-quality service. The role combines in-person customer engagement with potential remote support, emphasizing product knowledge and tailored recommendations.

The ideal candidate has experience in luxury or high-value merchandise, strong communication skills, and a customer-centric approach. Flexibility for varying shifts and a passion for luxury retail are valued.

Qualifications

• Experience in sales or customer service, preferably retail.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and assist customers in a professional and welcoming manner.
• Understand customer needs and recommend suitable products and services.
• Provide detailed information about product features, benefits, and pricing.
• Process sales transactions accurately using the POS system.
• Maintain product knowledge and stay updated on new arrivals and promotions.
• Assist with merchandising and visual presentation of the sales floor.
• Handle customer inquiries and resolve issues.
• Achieve individual and team sales targets.
• Contribute to a positive and collaborative team environment.
• Participate in training sessions to enhance product knowledge and sales skills.

Skills

Customer service

Communication

Retail sales

POS familiarity

Education

High school diploma

Tools

POS system

Job description

About the Role

Our client, a distinguished retail establishment, is seeking a dedicated and personable Premium Sales Advisor for their location in Mexicali, Baja California. This role is perfect for an individual with a keen eye for detail and a passion for providing bespoke customer experiences. You will be the primary point of contact for discerning clientele, assisting them in finding products that meet their specific needs and preferences. The ideal candidate will possess excellent communication skills and a thorough understanding of luxury goods or high-value merchandise. This position offers a unique blend of in-store customer engagement and potential remote support activities, making it a dynamic hybrid role in the heart of Mexicali.

Key Responsibilities

• Greet and assist customers in a professional and welcoming manner.
• Understand customer needs and recommend suitable products and services.
• Provide detailed information about product features, benefits, and pricing.
• Process sales transactions accurately and efficiently using the POS system.
• Maintain product knowledge and stay updated on new arrivals and promotions.
• Assist with merchandising and visual presentation of the sales floor.
• Handle customer inquiries and resolve any issues that may arise.
• Achieve individual and team sales targets.
• Contribute to a positive and collaborative team environment.
• Participate in training sessions to enhance product knowledge and sales skills.

Requirements

• Previous experience in sales or customer service, preferably in a retail setting.
• Excellent interpersonal and communication skills.
• Strong ability to build rapport with customers.
• Familiarity with retail sales processes and POS systems.
• Ability to work independently and as part of a team.
• Positive attitude and a passion for customer satisfaction.
• Basic understanding of inventory management is a plus.
• High school diploma or equivalent required.
• Flexibility to work varying shifts, including weekends.
• A keen interest in the products offered by our client.

Benefits

• Competitive base salary plus commission opportunities.
• Comprehensive training programs on products and sales techniques.
• Employee discounts on a wide range of products.
• A collaborative and friendly work atmosphere in Mexicali.
• Opportunities for career growth within the retail sector.
• Potential for flexible work arrangements (hybrid model).

About the Role

Nuesto cliente, una boutique de moda de lujo reconocida por su exclusividad y servicio excepcional, busca un Asesor de Ventas Premium para su tienda en Mexicali, Baja California. Este puesto es fundamental para ofrecer una experiencia de compra personalizada y de alta calidad a una clientela exigente. Si posees un profundo conocimiento de la moda, habilidades de comunicación persuasivas y una genuina pasión por el servicio al cliente, esta es tu oportunidad de unirte a un entorno de trabajo sofisticado y dinámico. Serás responsable de construir relaciones duraderas con los clientes, entender sus necesidades y guiarlos a través de colecciones exclusivas, asegurando que cada visita sea memorable y exitosa en términos de ventas. Buscamos a alguien que encarne la elegancia y profesionalidad de la marca.

Key Responsibilities

• Atender y asesorar a los clientes de manera personalizada, comprendiendo sus gustos y necesidades de moda.
• Presentar y vender colecciones de alta gama, destacando la calidad, el diseño y la exclusividad de los productos.
• Construir y mantener una base de datos de clientes leales, fomentando relaciones a largo plazo a través de un seguimiento proactivo.
• Superar los objetivos de ventas individuales y de tienda mediante estrategias de venta consultiva y experta.
• Mantener un profundo conocimiento de los productos, incluyendo materiales, origen, cuidado y tendencias de moda actuales.
• Colaborar con el equipo de visual merchandising para asegurar que las exhibiciones de productos sean atractivas y estén alineadas con la imagen de marca.
• Gestionar el inventario de la tienda, asegurando la disponibilidad de tallas y estilos, y reportando cualquier discrepancia.
• Procesar transacciones de venta de manera eficiente y precisa, manejando efectivo, tarjetas y otros métodos de pago.
• Participar activamente en la organización y ejecución de eventos exclusivos para clientes.
• Mantener el orden y la limpieza del espacio de ventas, asegurando una presentación impecable de la boutique.

Requirements

• Experiencia