Luxury Store Stylist & Clienteling Expert

Zegna; Ciudad de México; Remote; MXN 300,000 - 420,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Food vouchers

Paid time off

Job summary

Ermenegildo Zegna Holditalia S.p.A in Mexico City’s Santa Fe district seeks a Store Style Advisor to deliver personalized luxury shopping experiences. You will cultivate lasting client relationships, drive sales, and promote Su Misura services while collaborating with the Store Manager and team.

The role emphasizes exceptional service, product knowledge, and mastery of clienteling tools to elevate guest journeys and store performance.

Qualifications

• 2+ years of luxury retail or guest-focused sales experience.
• Strong communication skills and ability to connect with diverse guests.
• Proficiency with CVM platforms and digital tools for clienteling.

Responsibilities

• Deliver exceptional in-store luxury shopping experiences following brand standards.
• Build relationships with new and existing clients through CVM follow-ups.
• Identify opportunities to increase sales and guest engagement.
• Offer tailored total looks and leverage ZEGNA Su Misura services when appropriate.
• Maintain strong product knowledge and contribute to store KPIs.

Skills

Luxury retail experience

Guest relationship building

Clienteling & CVM

Excellent communication

Tools

Digital tools

CVM platforms

Job description

Ermenegildo Zegna Holditalia S.p.A in Mexico City’s Santa Fe district seeks a Store Style Advisor to deliver personalized luxury shopping experiences. You will cultivate lasting client relationships, drive sales, and promote Su Misura services while collaborating with the Store Manager and team.

The role emphasizes exceptional service, product knowledge, and mastery of clienteling tools to elevate guest journeys and store performance.