Luxury Client Advisor – Elevate Sales & Brand Loyalty

Zimmermann; Monterrey; On-site; MXN 203,000 - 243,000; Full time

Benefits offered by this job

Career progression planning

Global opportunities to work with an澳洲

Team member discount

Sustainability focus

Job summary

Zimmermann in Monterrey is seeking a Client Advisor to deliver exceptional luxury retail service and drive sales while maintaining the brand’s standard in visual presentation and client engagement.

You will build lasting relationships with clients, manage showroom presentation, and contribute to team development. Fluency in English/Spanish preferred; competitive compensation with commissions on sales in addition to base pay.

Qualifications

• Capable of reaching KPIs and sales targets.
• Professional, optimistic and team‑oriented.
• Exceptional communication and interpersonal skills.
• Previous sales experience in luxury designer fashion.
• Passionate brand ambassador embodying Zimmermann values.
• Ability to cultivate brand loyalty through client interactions.
• Detail oriented and well organized.
• Strong problem-solving abilities and customer focus.

Responsibilities

• Achieve sales targets and store KPI’s while upholding Zimmermann’s brand standards, including store and visual presentation, stock and inventory.
• Provide exemplary client service aligned with the brand’s global vision.
• Acquire and grow the Zimmermann client database through professional relationships.
• Maintain high visual presentation reflecting brand directives.
• Understand company policies on store operations, stock and loss prevention.
• Engage in team training and development on products, brand knowledge, sustainability, diversity and WHS.

Skills

KPI targets

Excellent communication

Luxury fashion sales

Brand ambassador

Clienteling

Team player

Organisational skills

Customer service

Job description

Zimmermann in Monterrey is seeking a Client Advisor to deliver exceptional luxury retail service and drive sales while maintaining the brand’s standard in visual presentation and client engagement.

You will build lasting relationships with clients, manage showroom presentation, and contribute to team development. Fluency in English/Spanish preferred; competitive compensation with commissions on sales in addition to base pay.