Luxury Store Stylist & Clienteling Expert

Zegna Group; Ciudad de México; Remote; MXN 250,000 - 420,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Savings fund 13%

Christmas bonus 28 days

Food vouchers 3000 MXN

Job summary

ZEGNA is seeking a Store Style Advisor based in Santa Fe, Mexico City. You will deliver a personalized luxury shopping experience, work closely with the Store Manager, and drive meaningful client connections while upholding brand standards.

Ideal candidates bring 2+ years in luxury retail, strong CVM skills, and a passion for craftsmanship and service. The role emphasizes client relationship building, tailored styling, and achieving store KPIs in a premium environment.

Qualifications

• 2+ years in luxury retail or guest-focused sales.
• Proficient with CVM platforms and clienteling best practices.
• Strong written and verbal communication with guests.

Responsibilities

• Deliver in-store luxury service following ZEGNA guest flow and mindset.
• Build relationships with new and existing clients through CVM follow-ups and selling.
• Promote Su Misura and tailor-made services to meet client wardrobe needs.
• Drive sales and guest engagement through consultative selling and product knowledge.
• Maintain clienteling data, store KPIs, and operational standards.

Skills

Luxury retail

CVM platforms

Clienteling

Job description

ZEGNA is seeking a Store Style Advisor based in Santa Fe, Mexico City. You will deliver a personalized luxury shopping experience, work closely with the Store Manager, and drive meaningful client connections while upholding brand standards.

Ideal candidates bring 2+ years in luxury retail, strong CVM skills, and a passion for craftsmanship and service. The role emphasizes client relationship building, tailored styling, and achieving store KPIs in a premium environment.