Clerical Support

Signify; Monterrey; On-site; MXN 201,000 - 290,000; Full time

Job summary

Signify in Monterrey is seeking a detailed-oriented administrator to keep workflows organized by supporting multiple departments with document management, customer service, and data entry. You will handle support tickets by phone, answer calls, route messages, respond to emails, and ensure accurate data entry into databases and internal systems.

Ideal candidates demonstrate excellent organization, clear written and verbal communication, the ability to multitask, and proficiency with common

Qualifications

• Strong organizational and planning abilities.
• Excellent written and verbal communication in English.
• Ability to multitask and meet deadlines in a fast-paced environment.

Responsibilities

• Keep workflows organized by assisting departments with document management, customer service, and data entry.
• Handle support tickets received via phone, maintain contact with clients, and route messages.
• Answer phone calls, respond to emails, and ensure accurate data entry into databases or internal platforms.
• Track client orders and requests with attention to detail.

Skills

Organizational skills

Communication skills

Multitasking

Tools

Databases

Job description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

More About The Role

Descripcion del Puesto

The objective is to keep workflows organized by assisting various departments with document management, customer service, and data entry.

• Handle support tickets received via phone, maintaining direct contact with clients.
• Answer phone calls, route messages, and respond to emails.
• Enter data into databases or internal platform systems with high accuracy.
• Accurately enter information into databases or internal systems on our platforms
• Track client orders and requests.

Experiencias

• Excellent organizational skills and attention to detail.
• Proficiency in computer tools.
• Strong verbal and written communication skills.
• Ability to multitask and meet deadlines.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.