Clerical & Data Entry Coordinator – Customer Support

Philips Lighting Spain SL.; Monterrey, Lázaro Cárdenas; On-site; MXN 134,000 - 201,000; Full time

Job summary

Signify is seeking to keep workflows organized by assisting various departments with document management, customer service, and data entry. The role involves handling support tickets via phone, answering calls, routing messages, and entering data into internal systems with high accuracy.

Ideal candidates will have excellent organizational skills, proficiency with computer tools, and strong verbal and written communication abilities, plus the capacity to multitask and meet tight deadlines.

Qualifications

• Excellent organizational skills and attention to detail.
• Proficiency in computer tools.
• Strong verbal and written communication skills.
• Ability to multitask and meet deadlines.

Responsibilities

• Handle support tickets received via phone, maintaining direct contact with clients.
• Answer phone calls, route messages, and respond to emails.
• Enter data into databases or internal platform systems with high accuracy.
• Track client orders and requests.

Skills

Organizational skills

Attention to detail

Computer proficiency

Verbal communication

Written communication

Multitasking

Deadline-driven

Job description

Signify is seeking to keep workflows organized by assisting various departments with document management, customer service, and data entry. The role involves handling support tickets via phone, answering calls, routing messages, and entering data into internal systems with high accuracy.

Ideal candidates will have excellent organizational skills, proficiency with computer tools, and strong verbal and written communication abilities, plus the capacity to multitask and meet tight deadlines.