Chapter Operations Analyst I — Governance & Impact

Project Management Institute; Estado de México; Presencial; MXN 240.000 - 360.000; Jornada completa

Descripción de la vacante

Project Management Institute in Mexico is seeking an entry-level Chapter Operations Analyst I located in Mexico (or Colombia). You will support regional stakeholders and collaborate with chapters on policies, bylaws, and governance to ensure effective chapter operations.

You will monitor performance using data from the Chapter Reporting System, assist in event design and delivery, and act as a liaison between chapters and Customer Care, with up to 25% travel. Proficiency in English is required.

Formación

• Must be located in either Mexico or Colombia.
• 1-3 years experience administering processes for dispersed geographic groups and governing documents (bylaws, policies).
• General knowledge of association laws and general practices (Anti-Trust, UBIT Tax, Non-Profit Classifications) preferred.
• Demonstrated ability to work with all levels of staff, global customers, volunteers in varied committee structures, and external organizations.

Responsabilidades

• Review, revise, and recommend chapter policies and identify process improvements.
• Partner with Chapter Engagement Partners to support new programs and services.
• Serve as a resource for chapters to manage governance issues and escalate as needed.
• Monitor and report on performance using Chapter Reporting System data.
• Support chapters in designing and delivering engaging events.
• Apply PMI Chapter Charter process and administer Charter renewals.
• Coordinate between chapters and Customer Care on complex matters.
• Ensure volunteers' information is accurate and updated.

Conocimientos

Communication skills

Stakeholder management

Data reporting

Educación

Bachelor's degree in business or related field

Descripción del empleo

Project Management Institute in Mexico is seeking an entry-level Chapter Operations Analyst I located in Mexico (or Colombia). You will support regional stakeholders and collaborate with chapters on policies, bylaws, and governance to ensure effective chapter operations.

You will monitor performance using data from the Chapter Reporting System, assist in event design and delivery, and act as a liaison between chapters and Customer Care, with up to 25% travel. Proficiency in English is required.