Cecconi's Restaurant General Manager (Pre-apertura)- Soho House Los Cabos

Soho House & Co; México; On-site; MXN 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Food coupons

Life insurance

Career development

Learning & Development

Team meals

Job summary

Soho House & Co is seeking a Cecconi's General Manager in Mexico to lead all aspects of the Cecconi's restaurant. You will ensure operational efficiency, elevate member/guest experiences, manage staff retention, and partner with executives to drive profitability and brand excellence.

The role requires a seasoned leader with deep F&B experience, strong financial acumen, and a passion for hospitality. You will collaborate across departments to create unforgettable moments for members and guests.

Qualifications

• At least 10+ years managing high-volume F&B or multi-unit operations.
• Understand, maintain, and enforce food safety, risk prevention, and emergency procedures.
• Interview hires and support team growth, development and success planning.
• Monitor service trends and develop actions to improve guest satisfaction and profitability.
• Experience managing F&B operations focused on service and top quality experiences.
• Strong business acumen, results-driven, with guest satisfaction as a priority.
• Excellent interpersonal skills and ability to build relationships; highly organized and detail oriented.

Responsibilities

• Influential leader and strategic partner to internal and external stakeholders.
• Provide weekly/daily business reports to drive operational improvements and profit optimization.
• Adhere to company policies for safety and compliance, ensuring a safe space for members and staff.
• Collaborate with Head Office functions to drive sales and staff/member retention.
• Oversee regional initiatives and events to ensure profitable experiences for members and staff.
• Guide policy decisions and systems to improve operations, service and retention.
• Lead annual marketing plans and cross-functional partnerships.

Skills

F&B management

high-volume operations

staff development

guest experience

stakeholder engagement

compliance & safety

budgeting & profitability

communication

Job description

The role… At Soho House, the Cecconi's General Manager is responsible for all aspects of the business by ensuring operational efficiency, member/guest experience, staff retention and optimal profit is met at the public restaurant Cecconi's. Including day-to-day staff management, a Cecconi's General Manager is also an ambassador for the Soho House brand and fully embraces our ethos, support staff, member and guest experience. As Cecconi's General Manager you are an influential leader and strategic business partner to all departments that tell our story, deliver service, create culture, maximize profits, support operations, and member / guest satisfaction. The Cecconi's General Manager works very closely with internal and external stake holders to ensure optimal experience is a result of unforgettable moments through staff, food, drink, events and amenities.

A successful Cecconi's General Manager will collaboratively partner with the Executive Chef, Director of Operations and COO to develop strategic business objectives and goals that result in optimizing the business’ performance and profitability.

Main Duties

• Influential leader and strategic business partner to internal and external stake holders by assessing business objects and delivering an elevated, approachable and profitable experience that is consistent and regularly assessed for improvement and innovation
• Responsible assessing the business on a weekly/daily basis and in providing reports on the economic and operational state of the business that trigger the development of action plans to support operational improvements and focus on optimizing profit, minimizing margins and promote exceptional experience(s) for member, guest, staff.
• Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards
• Collaborative partner to all leading Head Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, Social, Events & Programming, Finance, Housekeeping and Facilities
• Oversee the creation, collaboration of regional properties (if applicable), execution and planning of any “big moment” such as winter roof conversions, Halloween, off site festivals within the region to ensure a smooth, profitable experience for our members, guests and staff
• Guide, develop and implement decisions that outline policies, procedure and systems to improve business operations, service, retention and over all experience
• Provide leadership relative to annual marketing plans and partnership to other leaders within Membership, Marketing, Food & Drink, Finance

Required Skills/Qualifications

• At least 10+ years managing high-volume Food and Beverage (F&B) or multi-unit operations
• Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention and emergency procedures to ensure the safety of all staff and guests
• Interview all new and prospective hires (internal/external) and adhere to P&D policies while positively provide support to the team in terms of growth, development and success planning
• Monitor, assess, report and develop action items to support service trends, guest/member/staff surveys
• Innovator and influencer with previous experience managing F&B operations that focus on service and providing top quality experiences through food and drink.
• Creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction. Naturally hospitable
• Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient and detail oriented

Why work with us

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Additional Benefits: Employees are eligible for benefits above and beyond those required by law, including food coupons, a savings fund and life insurance coverage.
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Meal: Whilst on duty you will be provided with a substantial meal free of charge.