Dispatcher - Freight & Carrier Partnerships (Dayshift)

Rapido Solutions Group; Región Centro; On-site; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Punctuality bonus

Savings fund

Extra shift bonuses

Job summary

Rapido Solutions Group connects U.S. companies with top global talent from Guadalajara and León, bridging Mexico and the U.S. logistics sector.

The Dispatcher will coordinate freight movements, manage carrier relationships, and ensure smooth day-to-day logistics operations in a fast-paced environment. This role requires strong organizational skills and excellent communication to keep shipments on schedule and customers satisfied.

Qualifications

• 1–3 years of experience in dispatching, carrier operations, or logistics coordination.
• Strong understanding of freight operations and load booking.
• Proficient in transportation management systems (TMS) and Microsoft Office Suite.
• Excellent communication, negotiation, and organizational skills.
• Ability to work in a fast-paced environment and make quick, informed decisions.

Responsibilities

• Load Management: Build, schedule, and manage freight loads across various carriers.
• Tracking & Tracing: Monitor shipments in real time, proactively addressing any delays or issues.
• Carrier Operations: Coordinate dispatch activities, including assigning loads to carriers and overseeing execution.
• Load Planning: Identify optimal lanes and locations for booking loads to maximize efficiency.
• Carrier Sales & Relationship Management: Negotiate rates, build long-term partnerships, and maintain positive relationships with carrier partners.
• Problem Resolution: Troubleshoot operational challenges to ensure service commitments are met.
• Data & Reporting: Maintain accurate records of shipments, performance metrics, and carrier activity.

Skills

Dispatching experience

Carrier operations

Logistics coordination

TMS software

Microsoft Office

Communication skills

Organizational skills

Decision making

Tools

TMS software

Job description

Rapido Solutions Group connects U.S. companies with top global talent from Guadalajara and León, bridging Mexico and the U.S. logistics sector.

The Dispatcher will coordinate freight movements, manage carrier relationships, and ensure smooth day-to-day logistics operations in a fast-paced environment. This role requires strong organizational skills and excellent communication to keep shipments on schedule and customers satisfied.