Capital Markets Client Success Specialist

S&P Global, Inc.; Ciudad de México; Hybrid; MXN 300,000 - 380,000; Full time

Benefits offered by this job

Health & Wellness

Flexible Downtime

Continuous Learning

Invest in Your Future

Family Friendly Perks

Beyond the Basics

Job summary

S&P Global Market Intelligence is seeking entry to mid-level support professionals to assist clients with Capital IQ and related platforms from its Mexico City operations. You will participate in structured training, develop financial knowledge, and learn to interpret our data while collaborating with cross-functional teams.

After training, you will handle client inquiries via phone, chat, and email, contributing to a career track in a global company emphasizing integrity, diversity, and

Qualifications

• Excellent written and verbal presentation and communication skills in English.
• Other languages are considered a big plus.
• Interest in finance and data平台 knowledge is a plus.

Responsibilities

• Support clients by phone, web chat, and email after initial training.
• Learn our data, interpret insights, and assist clients with Capital IQ platforms.
• Collaborate with Sales, Content, Product and Technical Support teams.

Skills

English communication

Team collaboration

Customer service

Education

Bachelor's degree in finance, accounting, economics, or business

Job description

S&P Global Market Intelligence is seeking entry to mid-level support professionals to assist clients with Capital IQ and related platforms from its Mexico City operations. You will participate in structured training, develop financial knowledge, and learn to interpret our data while collaborating with cross-functional teams.

After training, you will handle client inquiries via phone, chat, and email, contributing to a career track in a global company emphasizing integrity, diversity, and