Brand Loyalty & Customer Experience Associate

American Eagle Outfitters Inc.; Monterrey; Presencial; MXN 240.000 - 360.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters Inc. in Monterrey is seeking a Sales Associate to generate sales by delivering an exceptional shopping experience. You will help customers with product choices, share loyalty program information, and maintain a neat, well-presented store environment.

The role requires strong communication, teamwork, and flexibility to work evenings, weekends, and holidays. You will learn AE brand standards and use POS systems to complete transactions efficiently.

Formación

• Retail experience is preferred.
• Strong verbal and written communication with customers and team.
• Ability to multitask in a fast-paced environment.
• Willingness to work flexible evenings, weekends, and holidays.

Responsabilidades

• Deliver excellent customer service to drive daily sales goals.
• Explain loyalty programs and AE brand channels to customers.
• Use store tools to provide product knowledge and engage customers.
• Assist in maintaining a neat, safe, and presentable sales floor.
• Process transactions accurately and follow cash control procedures.

Conocimientos

Retail experience

Communication skills

Teamwork

Adaptability

Tech savvy

Flex schedule

Herramientas

POS systems

Descripción del empleo

American Eagle Outfitters Inc. in Monterrey is seeking a Sales Associate to generate sales by delivering an exceptional shopping experience. You will help customers with product choices, share loyalty program information, and maintain a neat, well-presented store environment.

The role requires strong communication, teamwork, and flexibility to work evenings, weekends, and holidays. You will learn AE brand standards and use POS systems to complete transactions efficiently.