Accounts Receivable Supervisor: Lead Billing & Collections

Solera Corporation; Ciudad de México; On-site; MXN 600,000 - 1,000,000; Full time

Job summary

Solera is seeking an Accounts Receivable Supervisor in Mexico City to oversee the Billing and Collections teams, drive productivity, and ensure accurate revenue recognition. You will manage a hands‑on team, monitor aging, and support resolution of disputes while maintaining internal controls and high service levels.

The role requires experience in AR operations, team supervision, and performance management within a fast‑paced environment.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred.
• 3+ years of experience in Accounts Receivable, Billing, Collections, or related financial operations, including at least 1–2 years in a team lead or supervisory role.
• Experience supervising operational teams, managing productivity, and conducting employee coaching and performance evaluations.
• Solid understanding of collections processes, accounts receivable aging, invoice management, payment reconciliation, and customer account resolution.
• Experience working with operational KPIs, productivity reporting, service levels, and performance management tools.
• Strong analytical and problem‑solving skills, with the ability to identify operational issues and implement practical solutions.
• Experience working with ERP systems, financial applications, CRM platforms, or case management tools.
• Proficiency in Microsoft Office applications, particularly Excel, for operational reporting and data analysis.
• Strong verbal and written communication skills, including the ability to manage customer escalations and collaborate with cross‑functional teams.

Responsibilities

• Lead and supervise day‑to‑day Billing and Collections activities, ensuring workload balance and accountability.
• Monitor collections activities, outreach, payments, past‑due balances, and escalations to support cash targets.
• Identify process gaps and drive improvements to increase efficiency and accuracy in billing and collections.
• Prepare and present weekly and monthly performance updates, highlighting gaps and corrective actions.
• Ensure compliance with internal policies, financial controls, and regulatory requirements.

Skills

Leadership

Coaching

Data analysis

Excel

Communication

Education

Bachelor's degree in Finance

Tools

ERP systems

Financial apps

CRM platforms

Case management tools

Job description

Solera is seeking an Accounts Receivable Supervisor in Mexico City to oversee the Billing and Collections teams, drive productivity, and ensure accurate revenue recognition. You will manage a hands‑on team, monitor aging, and support resolution of disputes while maintaining internal controls and high service levels.

The role requires experience in AR operations, team supervision, and performance management within a fast‑paced environment.