Billing & Collections Specialist — Hybrid, Growth & Impact

Alcon MX; Aguascalientes; Híbrido; MXN 931.000 - 1.289.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Competitive compensation

Descripción de la vacante

Alcon, a global leader in eye care, is seeking a Billing & Collections Representative. You will manage accounts receivable, resolve invoice disputes, monitor payment performance, and collaborate with customers to optimize cash flow.

Ideal candidates have a Finance/Accounting background with 2+ years in AR/Collections, strong analytical and negotiation skills, and proficiency in MS Office and SAP. This role offers a hybrid work model and opportunities for growth.

Formación

• Bachelor's degree in Finance, Accounting, or related field (or equivalent experience).
• 2+ years of experience in Accounts Receivable, Credit & Collections, or similar roles in a call center environment.
• Strong analytical skills, attention to detail, and problem-solving abilities.
• Excellent communication and negotiation skills with a customer-oriented approach.

Responsabilidades

• Collecting outstanding receivables according to contract and customer payment terms, identifying and resolving invoice disputes promptly.
• Monitoring payment performance and adjusting credit limits and risk codes as necessary to ensure financial liquidity.
• Collaborating with customers to improve accounts receivable performance, including setting up special credit arrangements and payment schedules.
• Preparing reports on overdue accounts, supporting month-end close, and ensuring compliance with internal and external policies.
• Providing training and guidance to junior team members, handling escalated issues, and leading improvement initiatives to enhance processes.

Conocimientos

Analytical skills

Attention to detail

Problem-solving

Excellent communication

Negotiation skills

Educación

Bachelor's degree in Finance/Accounting

Herramientas

SAP

MS Office

Descripción del empleo

Alcon, a global leader in eye care, is seeking a Billing & Collections Representative. You will manage accounts receivable, resolve invoice disputes, monitor payment performance, and collaborate with customers to optimize cash flow.

Ideal candidates have a Finance/Accounting background with 2+ years in AR/Collections, strong analytical and negotiation skills, and proficiency in MS Office and SAP. This role offers a hybrid work model and opportunities for growth.