Collections Analyst

MSCI Inc; Monterrey; Presencial; MXN 360.000 - 480.000; Jornada completa

Descripción de la vacante

MSCI Inc is seeking a Cash Collections Analyst to drive timely payments by contacting customers, monitoring AR aging, and coordinating with Billing, Sales Operations, and Coverage teams. The role supports broader AR functions and requires strong Excel skills, English fluency, and team collaboration.

Ideal candidates have 0–3 years in finance (AR/AP a plus), a relevant Accounting/Finance/Business degree, and the ability to work across multiple locations with initiative and strong communication.

Formación

• Experience in Collections is an advantage.
• Excel knowledge is a must.
• Salesforce and SAP knowledge is a plus.
• Fluency in English with good writing and communication skills.
• Ability to work with multiple team members in Finance in different locations.
• 0–3 years of experience in finance, AR or AP preferred.
• Accounting, Finance or Business related degree preferred.

Responsabilidades

• Contact customers with outstanding invoices to secure timely payment.
• Monitor accounts receivable aging reports to prioritize collection efforts.
• Assist in resolving disputes and discrepancies holding up payment.
• Escalate delinquent accounts to management or legal when necessary.
• Maintain accurate records of collection activity and customer communications.
• Update account statuses in ERP/accounting systems.
• Collect WHT certificates from clients where applicable.
• Coordinate with Sales Coverage, Sales Operations, and Billing to resolve billing/tax issues.

Conocimientos

English fluency

Team collaboration

Communication

Organization

Multi-tasking

Accounts Receivable

Educación

Accounting/Finance/Business degree

Herramientas

Excel

Salesforce

SAP

Descripción del empleo

We are looking for a Cash Collections Analyst —an organized and motivated team member responsible for driving cash collections, partnering closely with Billing, Sales Operations, and Coverage teams to recover past due invoices, and supporting broader Accounts Receivable (AR) functions.

• Contacting customers with outstanding invoices to secure timely payment
• Monitoring accounts receivable aging reports to prioritize collection efforts
• Assist in resolving certain types of client disputes and discrepancies that are holding up payment
• Escalating delinquent accounts to management or legal when necessary
• Maintaining accurate records of collection activity and customer communications
• Updating account statuses in ERP/accounting systems
• Collecting WHT certificates from clients where applicable
• Work with Sales Coverage team, Sales Operations team and Billing team to resolve billing, tax or other issues

• Experience in Collections is an advantage;
• Excel knowledge is a must; Salesforce and SAP knowledge is a plus;
• Fluency in English. Good writing and communication skills;
• Ability to work with multiple team members in Finance in different locations as well as Sales Coverage team;
• Highly motivated with the ability to work independently and with initiative;
• Excellent interpersonal and communication skills, outgoing and confident. Strong organizational skills with the ability to multi-task;
• At least 0-3 years of experience working in a finance department; previous experience in an accounts receivable or accounts payable department is a plus;
• Accounting, Finance or Business related degree preferred.