Bilingual Technical Support Specialist – Spanish/English

Franke Group; San Luis Potosí; Presencial; MXN 240.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Comprehensive benefits

Descripción de la vacante

A leading kitchen solutions provider in San Luis Potosí is looking for a Technical Support Specialist. This role involves providing top-notch customer service and technical assistance for Franke equipment. Applicants must be bilingual in Spanish and English and have 2-3 years of experience with electrical and mechanical systems. The position requires professional communication skills and mechanical knowledge, offering a competitive salary and comprehensive benefits.

Formación

• 2-3 years of experience in electrical, mechanical, and refrigeration systems and their repair.
• Ability to communicate technical information effectively.
• High mechanical ability with knowledge of electrical theory.

Responsabilidades

• Provide excellent customer service through direct interactions.
• Maintain high customer satisfaction by clarifying needs.
• Provide technical assistance over the phone.

Conocimientos

Bilingual – Spanish and English

Customer Service skills

Troubleshooting technical problems

Mechanical knowledge

Herramientas

Word Processing Software

Spreadsheet Software

Order Processing Systems

Database Software

Descripción del empleo

A leading kitchen solutions provider in San Luis Potosí is looking for a Technical Support Specialist. This role involves providing top-notch customer service and technical assistance for Franke equipment. Applicants must be bilingual in Spanish and English and have 2-3 years of experience with electrical and mechanical systems. The position requires professional communication skills and mechanical knowledge, offering a competitive salary and comprehensive benefits.