Bilingual SaaS Digital Sales Specialist - Hybrid

Zendesk, S. De R.L. DE CV (Mexico); Ciudad de México; Híbrido; MXN 300.000 - 540.000; Jornada completa

Descripción de la vacante

Zendesk, S. De R.L. DE CV (Mexico) is seeking a Digital Sales Representative to drive high-velocity sales while delivering excellent customer experience. You will become a Zendesk product expert and guide buyers through the journey with multiple touchpoints across channels.

This is a new team with rapid growth potential; travel for training is required, followed by a hybrid schedule. The role emphasizes meeting targets and collaborating with global clients in Spanish and English.

Formación

• Proven ability to handle high-velocity sales and inbound/outbound leads.
• Fluent written communication in Spanish and English.
• Experience in software/SaaS sales preferred.

Responsabilidades

• Respond to a high volume of inbound leads across channels (phone, Zoom, chat, email).
• Actively resolve inquiries to drive online business conversion.
• Become an expert on Zendesk products and articulate their value.
• Conduct discovery calls, provide demos and help customers see Zendesk's value.
• Meet or exceed SLAs and KPIs including ticket volumes, response and resolution times.
• Contribute to shared revenue and exceed activity, pipeline, and revenue goals weekly.

Conocimientos

Bilingual English/Spanish

Sales experience

Software/SaaS experience

Descripción del empleo

Zendesk, S. De R.L. DE CV (Mexico) is seeking a Digital Sales Representative to drive high-velocity sales while delivering excellent customer experience. You will become a Zendesk product expert and guide buyers through the journey with multiple touchpoints across channels.

This is a new team with rapid growth potential; travel for training is required, followed by a hybrid schedule. The role emphasizes meeting targets and collaborating with global clients in Spanish and English.