Bilingual HR Shared Services Generalist

Jabil; Guadalajara; Vor Ort; MXN 180.000 - 260.000; Vollzeit

Zusammenfassung

Jabil is seeking a Human Resources Shared Services Generalist to be the first point of contact for employee inquiries via phone, email, or portal, ensuring accurate resolutions and professional communication.

You will advise on time accruals, benefits, compensation, LOA, and HR system access, using Workday, ADP HRIS, Kronos, and related tools, while maintaining data confidentiality and service quality.

Qualifikationen

• Bachelor’s degree in HR or related field.
• Zero to one year of HR experience.
• Experience with HR systems like Workday or ServiceNow is a plus.
• Strong customer service and communication skills.

Aufgaben

• Resolve HR inquiries across multiple channels with professionalism.
• Input transactions in HR systems accurately and timely.
• Maintain confidentiality of employee data and records.
• Collaborate with cross‑functional teams to resolve issues.

Kenntnisse

Workday knowledge

ServiceNow knowledge

Customer service

Communication skills

Ausbildung

Bachelor’s degree in Human Resources or related field

High school diploma with equivalent

Tools

Workday

ADP HRIS

Kronos

ServiceNow

Jobbeschreibung

Jabil is seeking a Human Resources Shared Services Generalist to be the first point of contact for employee inquiries via phone, email, or portal, ensuring accurate resolutions and professional communication.

You will advise on time accruals, benefits, compensation, LOA, and HR system access, using Workday, ADP HRIS, Kronos, and related tools, while maintaining data confidentiality and service quality.